Senior Crisis Care Nurse

West London NHS Trust; Southall; On-site; GBP 30,000 - 40,000; Full time

Job summary

West London NHS Trust is seeking qualified professionals in mental health to join their dedicated team. The role involves assessing complex care needs, promoting best practices in health, and leading developments in service delivery. Ideal candidates will have a commitment to equality, diverse practices, and a solid understanding of relevant mental health laws.

Qualifications

• Registered Professional required with relevant post registration experience.
• Evidence of post registration further development necessary.
• Experience in acute mental health settings or community care essential.

Responsibilities

• Assess and plan care programs for complex needs.
• Maintain communication with service users and staff.
• Develop knowledge and support improvements in quality.

Skills

Communication

Risk Management

Ability to work under pressure

Education

Registered Professional (Mental Health Nurse, Social Worker or OT)

Degree in Health Care related subject

Mentorship qualification

Job description

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Detailed job description and main responsibilities

Key Result Areas & Performance:

1. To establish and maintain communication, with various individuals and groups of service users, carers and staff on complex potentially stressful topics in a range of situations.

2. To develop knowledge and practice in an area of work.

3. To promote best practice in health, safety and security.

4. To contribute to the development of services.

5. To improve quality.

6. To enable people to exercise their rights and promote their equality and diversity.

7. To assess people's care needs when those needs are complex across their caseload.

8. To plan, deliver and evaluate care programmes to address people's complex and changing needs.

9. To develop, sustain and evaluate partnership working with individuals, groups, communities and agencies.

10. To lead in the development of knowledge, ideas and work practice.

11. To allocate, coordinate, monitor and assess the work of groups and individuals.

12. To maintain and support the efficient use of physical and/or financial resources.

For a full breakdown, please view and read the attached Candidate Pack.

Person specification

Qualifications

Essential criteria

• Registered Professional (Mental Health Nurse, Social Worker or OT).
• Mentorship qualification.
• Evidence of post registration further development.
• Relevant post registration experience.

Desirable criteria

• Degree in Health Care related subject.
• Qualification in psychosocial interventions in mental health.
• KUF training

Experience

Essential criteria

• Post qualification experience to include appropriate experience within an acute mental health care setting and / or significant experience within community, crisis care, or liaison psychiatry.
• Experience of working with other professions within a multi-disciplinary team
• To understand and have experience of risk management
• Experience of working independently

Desirable criteria

• Advanced Assessment Skills training
• Experience with telephone triage within a Single Point of Access Service
• Experience of Psychiatric Liaison services

Knowledge & Skills

Essential criteria

• Knowledge of relevant mental health law.
• Knowledge of adult and children safeguarding requirements.

Desirable criteria

• Knowledge of RiO patient record system.
• Accredited training in customer service

Personal Qualities

Essential criteria

• Ability to work under pressure
• Punctual & Good attendance record
• Keen to learn new skills and to share learning with others.

Desirable criteria

• Evidence of self-development
• Evidence of assisting others to develop

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.

While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Candidate Pack (PDF, 1.2MB)
• "How our Healthcare Support Workforce Makes a Difference (PDF, 291.6KB)