Senior Credit Controller — Hybrid (Manchester)

Gem Partnership; Urmston; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Gem Partnership is seeking a Credit Controller in Manchester to join a rapidly growing organisation delivering services to the Financial and Professional Services sector. The role focuses on collecting aging debt, re-issuing invoices, and resolving payment queries to ensure accurate cash allocation across client accounts.

We offer hybrid working with three days in the office and two days from home after ramp-up, plus circa 10% bonus and excellent benefits.

Qualifications

• 3+ years of experience in credit control.
• IT literate with strong Microsoft Excel skills.
• Proactive and resilient communicator able to engage at all levels.
• Manchester-based with hybrid arrangement (3 days in office, 2 from home) within ramp-up.

Responsibilities

• Undertake all activities required to collect aging debt including e-mailing and calling clients and/or their Accounts Payable teams.
• Re-issue invoices to gain payment, where required.
• Investigate and resolve any client payment queries, ensuring cash is applied to the account where appropriate.
• Create and manage monthly reporting of debtors in line with month end deadlines.
• Chair and hold debt review meetings with business key stakeholders flagging any risks and concerns.
• Support other business areas of debt collection and cash allocation outside of own area of responsibility.
• Proactively recommend continuous improvements to maximize efficiency and accuracy of existing systems and processes.

Skills

Credit control

Excel

Communication

Attention to detail

Analytical thinking

Tools

Microsoft Excel

Job description

Gem Partnership is seeking a Credit Controller in Manchester to join a rapidly growing organisation delivering services to the Financial and Professional Services sector. The role focuses on collecting aging debt, re-issuing invoices, and resolving payment queries to ensure accurate cash allocation across client accounts.

We offer hybrid working with three days in the office and two days from home after ramp-up, plus circa 10% bonus and excellent benefits.