Senior Credit Controller

Staff Selection UK Ltd; United Kingdom; On-site; GBP 33,000; Full time

Job summary

A leading distributor in the ethnic food industry is seeking an experienced Senior Credit Controller to join their finance team in Bradford. The role involves managing customer accounts, resolving disputes, and contributing to cash flow forecasting. The ideal candidate will possess credit control experience, language skills in Urdu, Punjabi, or Hindi, and strong communication abilities.

Qualifications

• Proven experience in Credit Control or Accounts Receivable.
• Intermediate spoken proficiency in Urdu, Punjabi, or Hindi.
• Basic proficiency in Microsoft Excel.

Responsibilities

• Manage a portfolio of key customer accounts.
• Resolve customer queries and disputes promptly.
• Mentor and support junior team members.

Skills

Communication

Negotiation

Interpersonal Skills

Detail-oriented

Organisational Skills

Education

Experience in Credit Control or Accounts Receivable

Tools

Microsoft Excel

Accounting software (Sage, SAP)

Job description

Job Advertisement: Senior Credit Controller
Location: Bradford, West Yorkshire
Salary: 33,000 per annum
Job Type: Full-time, Permanent

A leading distributor in the ethnic food industry and home to the well-known Heera brand, is seeking an experienced Senior Credit Controller to join our growing finance team based at our Bradford headquarters.

This is an exciting opportunity for a proactive and relationship-focused professional who thrives in a fast-paced credit control environment. Fluency in Urdu, Punjabi, or Hindi (spoken) is essential to support our diverse UK-wide customer base effectively.

Key Responsibilities:

• Manage a portfolio of key customer accounts, ensuring timely collection of outstanding payments
  
• Develop and maintain strong relationships with customers through professional and effective communication
  
• Resolve customer queries and disputes promptly and diplomatically
  
• Provide accurate aged debtor analysis and contribute to cash flow forecasting
  
• Collaborate with internal departments including Sales and Customer Service to resolve issues efficiently
  
• Mentor and support junior team members
  
• Contribute to the continuous improvement of credit control processes
  

Person Specification:

• Proven experience in Credit Control or Accounts Receivable
  
• Intermediate spoken proficiency in Urdu, Punjabi, or Hindi (written ability is advantageous)
  
• Excellent communication, negotiation, and interpersonal skills
  
• Basic proficiency in Microsoft Excel (data entry, simple formulas, spreadsheet management)
  
• Experience with accounting software such as Sage, SAP, or similar
  
• Highly organised, detail-oriented, and commercially aware
  
• Team player with a collaborative approach and an understanding of multicultural environments