Senior Credit Controller

XO; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in luxury finance services is seeking a Senior Credit Controller for their London office. The role focuses on managing high-value client accounts, ensuring timely collections and cash allocations while supporting junior credit controllers. The ideal candidate will have significant experience in Collections or Accounts Receivable, excellent analytical abilities, and the capacity to foster strong client relationships in a dynamic environment.

Qualifications

• Minimum 2 years experience in Collections or Accounts Receivable teams.
• Experience with luxury brands or HNWI clients preferred.
• Strong analytical skills and ability to work autonomously.

Responsibilities

• Ensure timely collection of debts and resolution of queries for key client accounts.
• Manage relationships with clients to facilitate efficient payments.
• Prepare daily and ad-hoc reporting for management.

Skills

Analytical Skills

Self-Motivation

Communication

Client Relationship Management

Excel Skills

Tools

SAP Accounting Software

Job description

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Senior Credit Controller for Vista International (based in the London office). Reporting to the International Credit Control Manager. The Senior Credit Controller will be primarily responsible for the Credit Control and Cash Application tasks in their daily functions, operating efficiently and in line with KPI’s and expectations, supporting the junior credit controllers within the global team.

Credit Control:

Be responsible for the following the business processes of successful and timely collection and allocation of amounts from Vista customers. Tasks to include the daily sending payment requests, analysing balances due, and escalating issues relating to potential bad debts. Liaising with clients and following up on actions taken.

Your Responsibilities

• Responsible for ensuring that all funds are collected, accounts reconciled, and queries resolved for Key High value level client accounts.
• Building and maintaining relationships with clients, facilitating greater efficiency in payments and query resolutions.
• Continually assess all accounts to minimise client’s exposure in terms of debt versus deposit.
• Investigate, manage and resolve all disputes quickly and efficiently in-order-to collect funds.
• Attending client meetings to discuss any finance questions or queries when necessary. - Ensuring that customers pay amounts owed to the company by the due date using a variety of payment methods.
• Agreeing payment and repayment plans with customers that are in default of payment terms initiating legal proceedings if necessary.
• Allocating all cash received into the business on-a-daily basis.
• Ensuring compliance with the company credit policy, business processes and Sarbanes-Oxley requirements.
• Gathering quantifying data and generate reports to assist in cash collection and identifying problem areas.
• Identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies and procedures.
• Preparing daily and ad-hoc reporting for management at month end and as requested.
• Supporting the credit controllers in the global team.

Perform any other tasks reasonably required to be undertaken in accordance with the instructions of the Reporting Manager

Required Skills, Qualifications, and Experience

• Minimum 2 years of Senior experience in Collections or Accounts Receivable teams.
• Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred.
• Demonstrate strong self-motivated, autonomous approach to support the business in achieving the company goals, promoting and installing required levels of urgency.
• You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business.
• Demonstrate intermediate Excel and strong analytical skills, with the ability to provide client focused analysis and commentary.
• Excellent verbal and written communications skills – including cross functional collaboration.
• Prior experience with SAP accounting software is highly beneficial.
• Demonstrable experience of creating, fostering and maintaining business relationships to promote enhanced cash collection.
• Ability to operationally review processes and propose changes to management team.