Senior Credit Controller

Sopra Steria - UK; Leeds; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A leading digital services provider in Leeds seeks a Senior Credit Controller for a full-time, hybrid role. The successful candidate will lead credit control processes, utilize advanced Excel skills, and contribute to strategic projects. Offering a salary of up to £29,000, benefits include 25 days annual leave, a health cash plan, and flexible working arrangements. Ideal candidates will have experience in client-facing roles and a proactive approach to problem-solving.

Benefits

25 days annual leave

Health cash plan

Life assurance

Pension

Flexible benefits fund

Qualifications

• Experience leading complex credit control processes.
• Ability to manipulate and analyze large datasets using Excel.
• Confidence and articulation in client interactions.

Responsibilities

• Lead complex credit control processes for timely collections.
• Drive process improvements and automation.
• Maintain data workbooks for reporting.

Skills

Advanced Excel skills

Process-driven mentality

Problem-solving skills

Analytical skills

Client-facing experience

Job description

Overview

Are you a data-savvy credit control expert ready to take your career to the next level?

We’re looking for a Senior Credit Controller to join our dynamic NHS SBS Finance O2C team based in Leeds. This is a fantastic opportunity to be part of a collaborative, process-driven environment where innovation and continuous improvement are at the heart of everything we do!

You’ll be joining a supportive and experienced team that values technical expertise, proactive thinking, and a strong analytical approach. Our culture is built on trust, flexibility, and a shared commitment to delivering excellence for our clients.

That’s what we are looking for, but what can we offer you? Being part of the team, you will be supported by more senior members and managers from day one, where sharing experiences and knowledge will support your development to become a well-rounded Senior Credit Controller,

This role is offered on a hybrid basis, with variable working arrangements. You’ll have the flexibility to work from home and our Leeds office, the team meet once a fortnight on a Tuesday. Ad hoc office attendance may be required outside of this, so being within a reasonable commuting distance of Leeds is important.

What you'll be doing:

• Leading and handling complex credit control processes to ensuring timely and accurate collections.
• Using advanced Excel skills to manipulate and analyse large datasets.
• Driving forward process improvements and automation initiatives.
• Creating and maintaining live data workbooks to support email campaigns and reporting.
• Collaborating with internal teams, ensuring data accuracy and consistency.
• Supporting strategic projects with a focus on efficiency and innovation.

What you’ll bring:

• Advanced Excel skills, including data manipulation and workbook creation.
• A process-driven mentality with examples of leading improvement initiatives.
• Confidence and articulation, ideally with some client-facing experience.
• Ability to analyse complex data and present insights clearly.
• A proactive approach to problem-solving and continuous improvement.

It would be great if you had:

• Experience working on data-led email campaigns or similar projects.
• Knowledge of NHS finance or public sector environments.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full-time, Permanent

Location: Leeds

Security Clearance Level: DBS

Internal Recruiter: Chloe

Salary: Up to £29,000 depending upon experience and development needs

Benefits: 25 days annual leave with the choice to buy extra days, health cash plan, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

About NHS Shared Business Services

NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams’ expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.

Would you like to join us on our journey?