Senior Credit Controller

Manchester Arndale; Ipswich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company is seeking a new team member in Ipswich to manage client queries and ensure timely invoicing. The role requires attention to detail and the ability to work under pressure, suitable for candidates with the right to work in the UK. Join a supportive organization that values professional development and offers significant career growth opportunities.

Benefits

Free coffee and hot chocolates

Breakfast and lunch services

Replenishable fruit basket

Access to the OCS Academy for career growth

Hapi app for discounts and rewards

Qualifications

• Must have Right to Work in the UK.
• Excellent attention to detail and able to handle pressure.
• Confident to chase clients and internal stakeholders.

Responsibilities

• Ensure that invoices are raised on time.
• Manage client queries and ensure they are resolved promptly.
• Attend weekly debtors reviews with senior team.

Skills

Attention to Detail

Pressure Handling

Client Management

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

As part of your role, your key responsibilities will include, but are not limited to:

• Ensure that invoices are raised on time
• Manage client queries and ensure they are resolved promptly
• Allocate cash, and send statements
• Attend weekly debtors reviews with senior team
• Escalate issues where required and concerns to avoid payment delays

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• Able to handle pressure and work to tight deadlines
• Excellent attention to detail
• Confident to chase clients and internal stakeholders from senior operational teams

Why join OCS?

OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.

Our Catering team offers breakfast and lunch services at our Ipswich head office, along with free coffee, hot chocolates and a replenishable fruit basket.

We believe in investing in our colleague’s futures. The OCS Academy provides a range of courses and resources that will allow you to grow your personal skills and advance your career

With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.