Senior Credit Controller

Staff Selection UK Ltd; Bradford; On-site; GBP 33,000; Full time

Job summary

A leading distributor in the ethnic food industry seeks a Senior Credit Controller for its Bradford headquarters. You will manage key customer accounts, ensuring timely payments, and develop strong relationships. The ideal candidate has proven credit control experience and fluency in Urdu, Punjabi, or Hindi, bringing excellent communication and interpersonal skills. Basic Microsoft Excel and experience with accounting software like Sage or SAP are also required. This is a full-time, permanent position offering a salary of £33,000 per annum.

Qualifications

• Proven experience in Credit Control or Accounts Receivable.
• Intermediate spoken proficiency in Urdu, Punjabi, or Hindi.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Manage a portfolio of key customer accounts, ensuring timely collection of outstanding payments.
• Develop and maintain strong relationships with customers.
• Resolve customer queries and disputes promptly.

Skills

Fluent in Urdu

Fluent in Punjabi

Fluent in Hindi

Communication skills

Negotiation skills

Interpersonal skills

Tools

Microsoft Excel

Sage

SAP

Job description

Job Advertisement: Senior Credit Controller
Location: Bradford, West Yorkshire
Salary: 33,000 per annum
Job Type: Full-time, Permanent

A leading distributor in the ethnic food industry and home to the well-known Heera brand, is seeking an experienced Senior Credit Controller to join our growing finance team based at our Bradford headquarters.

This is an exciting opportunity for a proactive and relationship-focused professional who thrives in a fast-paced credit control environment. Fluency in Urdu, Punjabi, or Hindi (spoken) is essential to support our diverse UK-wide customer base effectively.

Key Responsibilities:

• Manage a portfolio of key customer accounts, ensuring timely collection of outstanding payments

• Develop and maintain strong relationships with customers through professional and effective communication

• Resolve customer queries and disputes promptly and diplomatically

• Provide accurate aged debtor analysis and contribute to cash flow forecasting

• Collaborate with internal departments including Sales and Customer Service to resolve issues efficiently

• Mentor and support junior team members

• Contribute to the continuous improvement of credit control processes

Person Specification:

• Proven experience in Credit Control or Accounts Receivable

• Intermediate spoken proficiency in Urdu, Punjabi, or Hindi (written ability is advantageous)

• Excellent communication, negotiation, and interpersonal skills

• Basic proficiency in Microsoft Excel (data entry, simple formulas, spreadsheet management)

• Experience with accounting software such as Sage, SAP, or similar

• Highly organised, detail-oriented, and commercially aware

• Team player with a collaborative approach and an understanding of multicultural environments