Senior Cover Receptionist

LAH Property Marketing Ltd

Greater London

On-site

GBP 14,000 - 16,000

Part time

4 days ago

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Benefits offered by this job

Guaranteed monthly salary

Paid holiday

Pension scheme and life assurance

24/7 virtual GP

Wellbeing resources including digital

Financial and legal helpline

Discounts across retailers

LAH Academy induction and site access

Referral programme

Travel expenses reimbursed

Job summary

LAH Property Marketing Ltd seeks a warm, professional Senior Cover Receptionist to provide front-of-house cover across designated London buildings. You will rotate between sites, ensuring tenants, visitors and contractors receive a welcoming, organised service while earning a secure monthly income.

You work three fixed weekdays with an average of 20 paid hours per week; overtime is paid separately at £15.50 per hour.

Qualifications

Experience in reception, hospitality, hotels or corporate services is beneficial.
Ability to work independently across multiple buildings.
Professional communication and a welcoming manner.
Proactive, organised approach with good IT skills.

Responsibilities

Provide a warm, professional welcome for tenants, visitors and contractors.
Manage reception activity including visitors, deliveries and couriers.
Learn each building’s procedures and maintain a polished reception.
Carry out routine visual checks and report issues through proper channels.

Skills

Professional communication

Welcoming manner

Organised approach

Email & Microsoft apps

Site instructions follow

Tools

Microsoft Office

Job description

Senior Cover Receptionist

Department: Senior Cover Receptionist

Employment Type: Contract / Temp

Location: London

Compensation: £15.50 / hour

Description

Senior Cover Receptionist

£15.50 per hour | £16,116 per annum | Paid annual leave

Location: London

Contract: Part-time | Six-month fixed term

Schedule: Three agreed weekdays | Average of 20 paid hours per week, managed monthly

Role one – Monday, Tuesday, Wednesday

Role two – Monday, Wednesday, Friday

Guaranteed basic salary: £1,343 gross per full month, with authorised overtime hours paid separately under the contract.

The role

We are looking for a warm, professional and adaptable Senior Cover Receptionist to deliver an excellent front-of-house experience across commercial office buildings within your agreed area. This role allows you to enjoy the variety of mobile reception work, with the reassurance of guaranteed monthly income.

You will be a trusted member of LAH’s Cover Department, stepping into different buildings to cover planned absences and urgent reception requirements. Wherever you are working, you will help ensure tenants, visitors and contractors receive a welcoming, organised and professional service.

This role combines guaranteed monthly income with variety and responsibility. It suits someone who enjoys meeting people, takes ownership and can bring calm, confidence and personality to different front-of-house environments.

You will work independently on site, with support from LAH’s Cover Department and the relevant Building Management team.

Key Responsibilities

Service Delivery

providing a warm and professional welcome for tenants, visitors and contractor
managing reception activity, including visitors, deliveries and couriers
learning each building’s procedures and maintaining a polished, organised reception
carrying out agreed routine visual checks and reporting issues through the correct process

Communication

communicating professionally with tenants, visitors, colleagues and service partners
keeping the Cover Department informed about assignments and any issues affecting service
providing clear handovers and supporting building communications where required

Professional Standards

maintaining high standards of presentation, conduct, reliability and punctuality
following site procedures and health and safety requirements
representing LAH positively and delivering consistent standards across different buildings

Independence

settling confidently into different reception environments
prioritising tasks and using initiative appropriately
recognising when to resolve a routine issue and when to seek support or elevate

These four areas guide recruitment, induction and ongoing performance reviews. Success depends on both what you do and how you deliver the service.

Skills, Knowledge and Expertise

Who This Role Suits

You will enjoy variety, working independently and interacting with people throughout the day. You should be comfortable travelling within your agreed operating area and responding calmly when plans change.

We welcome relevant experience from reception, hospitality, hotels, corporate services or similar customer-facing environments. Commercial building experience is helpful, alongside:

professional communication and a welcoming manner
a proactive, organised approach
confidence using email and Microsoft applications
the ability to follow site instructions and work without close supervision

Your Hours and Working Arrangements

You will agree three regular weekdays with us. Your contract provides 86 hours 40 minutes of basic paid hours per monthly hours period, equivalent to a weekly average of 20 hours.

Shift lengths and weekly hours may vary within that month. Your basic monthly salary remains payable if LAH allocates less work. Authorised hours above your monthly allocation are paid additionally at £15.50 per hour. Agreed work outside your three contractual days is also paid separately, unless it is an agreed day swap.

The role includes early-morning availability for urgent reception cover. On your agreed days, when you are not already working, you must be contactable during the morning response window and reasonably able to get ready and travel to an assignment within your operating area.

Benefits