Senior Course Officer

Coventry; Milton Keynes; Ibrido; GBP 31.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent Employers Pension Contribu n

30 days Annual leave plus Bank Ho lid)

New Holiday Purchase Scheme up to 5追加日

Life Assurance 4x Salary

BUPA Cash Plan

CU Reward Scheme – Discounts across a

Descrizione del lavoro

Coventry University Group’s National Institute of Teaching & Education (NITE) in Milton Keynes is seeking a Senior Course Officer. You will report to the Course Manager and help oversee daily programme administration, ensuring processes run smoothly and deadlines are met.

You will collaborate across the institute, support assessments, payments, invoices, and purchase orders, and handle queries from students and staff while maintaining meticulous records for inspections.

Competenze

• Experience in administration, customer service, project planning or operations.
• Experience working in Higher Education or schools would be advantageous.
• Strong organisational skills and attention to detail required.

Mansioni

• Support day-to-day administration of programmes and ensure projects run smoothly.
• Assist with setup of new course processes and administer assessment processes, payments, invoices and purchase orders.
• Provide guidance and responses to student and staff queries; take notes and minutes in meetings; support inspections.

Conoscenze

Customer service

Highly organised

Attention to detail

Stakeholder management

Formazione

GCSE English & Maths

Descrizione del lavoro

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CU Coventry (CUC),CUC NITE Professional Services

Competitive starting salary range from £31,443 up to £33,939 per annum (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered

Mode

Permanent,Full Time

Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them.

Coventry University’s National Institute of Teaching & Education (NITE) is a global provider of postgraduate degrees, training and professional development for teachers and school/college leaders. Our courses innovate in their flexibility and blend online and in-person delivery with school-based practice and a highly regarded tutorial programme.

The Role

Please note that this role is based in our Milton Keynes Office, National Institute of Teaching and Education, Fleming House, Seebeck Place, Knowlhill, Milton Keynes
MK5 8FR.

This is an exciting opportunity to join the National Institute of Teaching and Education (NITE) as a Senior Course Officer. Reporting to the Course Manager you will support the day to day administration of our programmes and ensuring projects run smoothly.

You will work closely with colleagues within NITE and across the wider institute to support the set up of new course processes, support the administration of assessment processes, payment claims, invoices and purchase orders. You will also be responsible for supporting with queries from students and staff, taking notes and minutes in meetings and admin related activity for inspections.

Our teacher training programmes are growing, so the role will especially focus on providing a professional and knowledgeable response to all queries for students on these courses, whilst ensuring that operational processes are followed.

Our Successful Candidate

The successful candidate will be educated to at least GCSE level or equivalent with a minimum of a Grade C in English and Maths and can demonstrate you can work in a highly organised and accurate manner and will have proven excellent customer service skills.

We are looking for an experienced and highly organised individual to support the work of the course management team. You will be able to work efficiently at pace and with excellent attention to detail and have experience of working with multiple stakeholders. You will have previous experience of working in roles related to administration, customer service, project planning or operation, experience of within Higher Education and/or school would be advantageous. You will also have a passion for supporting colleagues and for improving operational processes to ensure that the department functions smoothly and efficiently.

The Benefits

As a staff member of NITE, you will have a access to a wide range of industry leading rewards and benefits which includes:

• Excellent Employers Pension Contribution
• 30 days Annual leave plus Bank Holidays
• New Holiday Purchase Scheme up to 5 additional days
• Life Assurance 4x Salary
• BUPA Cash Plan
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Full Job Description & Person Specification

We look forward to hearing from you!

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