Senior Counselling Manager

Tyneside and Northumberland Mind; Newcastle upon Tyne; Hybrid; GBP 25,000 - 38,000; Part time

Benefits offered by this job

Private health cash back plan

Employee discount scheme

Enhanced pension contribution

24 days annual leave increasing with 2

Hybrid and Flexible working

Job summary

Tyneside and Northumberland Mind is seeking a Senior Counselling Manager to provide strategic and operational leadership for its counselling services, ensuring high quality and accessible delivery. The role involves overseeing delivery and development, budgets, governance, and performance monitoring to continually improve outcomes.

The post holder will lead and support managers and teams, translating data and service insights into action while working within a hybrid model and ensuring

Responsibilities

• Provide strategic and operational leadership across counselling services to ensure high quality, accessible and sustainable delivery.
• Oversee delivery and development of counselling services, ensuring effective governance, budgets, and performance monitoring.
• Lead managers and teams with clear accountability, using data and service insights to drive improvements.

Job description

Job Title: Senior Counselling Manager

Responsible to: CEO

Based at: Tyneside and Northumberland, Hybrid Working

Hours: Part-time , 25hours per week

Contract length: Permanent

Salary: £25,337 [PTE] / £37,500 [FTE]

Benefits

• Private health cash back plan
• Access to employee discount scheme
• Enhanced pension contribution
• 24 days annual leave increasing depending on length of service
• Hybrid and Flexible working arrangements

Purpose of job

The Senior Counselling Manager will provide strategic and operational leadership across Tyneside and Northumberland Mind’s counselling services, ensuring they are high quality, accessible, sustainable and responsive to the needs of the communities we support.

Working within a period of continued organisational growth, the postholder will oversee the effective delivery and development of counselling services, ensuring that teams are well led, resources and budgets are managed effectively, and performance, outcomes and quality are closely monitored. They will provide strong professional and clinical governance, promoting evidence-based practice, safeguarding and high standards of service delivery.

The role will lead and support managers and teams to deliver against agreed objectives, creating clarity around expectations, accountability and responsibility, while using data, reporting and service insight to identify opportunities, address challenges and drive continuous improvement.