Senior Corporate and Policy Communications Manager - EMEA

Traveltechessentialist; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading travel tech company is seeking a Corporate and Policy Communications, Senior Manager - EMEA to strengthen its reputation across the region. The ideal candidate has at least 5 years of experience in corporate communications, with a solid understanding of the public policy landscape in the EMEA region. This role will involve strategic communication planning, content creation, and collaboration with internal teams to manage communications around key policy initiatives. Fluency in English is essential, and proficiency in other European languages is a plus.

Qualifications

• Proven track record in corporate and policy communications.
• Experience in technology, travel, or sharing economy sectors is highly desirable.
• Ability to manage complex issues, including crisis and regulatory matters.

Responsibilities

• Advise on communications strategies for key policy initiatives.
• Partner with country leads for seamless execution of communications initiatives.
• Drive regionally relevant initiatives with cross-functional teams.
• Draft and edit a range of written materials to reflect local narratives.

Skills

5+ years of experience in communications or public affairs

Exceptional writing and editing skills

Strong organizational skills

Fluency in English

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Airbnb is seeking a Corporate and Policy Communications, Senior Manager - EMEA to strengthen our reputation and shape the narratives that matter most across the region. In this role, you’ll act as the communications arm of our policy team - ensuring regulatory progress and company milestones are amplified through compelling storytelling in the press. From handling high-stakes media inquiries on issues like housing, regulation, and over-tourism, to driving proactive campaigns that highlight Airbnb’s positive impact on communities, this is a chance to influence the conversation at the intersection of travel, technology, and policy. You’ll work closely with senior leaders, local comms managers, and the EU policy team, serving as a bridge across markets and a trusted partner in delivering clear, consistent, and impactful communications.

• Policy Communications: Advise corporate and policy managers across EMEA countries and support the EMEA Corporate and Policy Communications Senior Lead on communications strategies for key policy initiatives, litigation, and regulatory updates.
• Corporate Communications: Partner with a country leads and corporate and policy managers to ensure all communications initiatives are seamlessly executed across the EMEA region.
• EU policy-communications : implement the communication strategy towards the European institutions, in close partnership with the EU policy team.
• Proactive Campaigns: Drive regionally relevant initiatives by working with cross-functional teams and external partners. Develop and pitch compelling content, including data reports and op-eds, to advance our corporate and policy goals.
• Content Creation: Draft and edit a wide range of written materials, including press releases, messaging guidelines, Q&As, briefing documents, and speeches. Ensure these materials are aligned with global narratives while resonating locally.
• Stakeholder Collaboration: Drive cross-functional collaboration with internal teams such as Legal, Policy, Marketing, and BizOps. Provide regular updates and reporting to regional and global stakeholders.

A Typical Day

A typical day for this role would involve a mix of strategic, coordination and tactical tasks:

• You might start by reviewing media coverage across the region, identifying potential issues or opportunities. You'll then join a call with country leads to discuss an upcoming product launch and align on a coordinated communications plan.
• You'll work on drafting a briefing document for a global executive's upcoming interview with a major European media outlet. You'll also field a call from a local team needing urgent support on a reactive policy issue, providing guidance on messaging and next steps.
• You'll collaborate with the Policy and Legal teams to review a new comms strategy for a regulatory challenge in a key market or within the EU institutions. You might also connect with the editorial task force to pitch new story ideas and data-led narratives.
• You’ll engage with an external survey agency to provide data and insights regarding a pan european study about the positivity impact of Airbnb community across the region

Requirements

• Experience: 5+ years of experience in communications or public affairs, with a proven track record in corporate and policy communications. Experience working in-house or at a PR agency, particularly within the technology, travel, or sharing economy sectors, is highly desirable.
• Expertise: Deep understanding of the public policy landscape in the EMEA region and its impact on the tech and travel industries. Experience in working on European regulatory and political matters would be a plus. Proven ability to manage and advise on complex issues, including crisis, trust, and regulatory matters.
• Skills: Exceptional writing, editing, and verbal communication skills. Strong organizational skills and attention to detail.
• Qualities: Ability to work collaboratively and effectively in a fast-paced, matrix organization. A problem-solver who can maintain a calm and enthusiastic demeanor in stressful situations.
• Languages: Fluency in English is essential. Proficiency in additional European languages is a plus.
• Alignment: Passion for Airbnb's mission and a commitment to our values.