Senior Coordinator

Integrated Care System; Watford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A health and social care organization is seeking a Senior Coordinator to provide support within the Positive Behavioural Support Framework for individuals with learning disabilities. The role involves facilitating access to services, monitoring service quality, and collaborating with care networks. Candidates should have a relevant degree and experience in learning disability services. This position offers a chance to contribute positively to the lives of service users.

Qualifications

• Experience in services for people with learning disabilities.
• Experience of multidisciplinary or interdisciplinary working.
• Commitment to social inclusion principles.

Responsibilities

• Lead on providing support within the Positive Behavioural Support Framework.
• Assist individuals and their families in accessing services.
• Monitor the quality of services and support.

Skills

Verbal and written communication skills

Negotiation skills

Teamwork

Education

Professional qualification in health or social care

Training in Person-centred approaches

Training in Positive Behaviour Support

Job description

Go back Hertfordshire Partnership University NHS Foundation Trust

Senior Coordinator

The closing date is 12 August 2025

Working within the Positive Behavioural Support Framework, the Senior Coordinator will lead on providing additional support, and contribute to PPT's training offer, for members of a person's care and support network.

This non-clinical role is an integral part of the Specialist Learning Disabilities Service in Hertfordshire and will provide a key role in supporting other members of the team, liaising with clinical colleagues from within the service, as well as other members of the care network from external health and social care organisations.

Main duties of the job

The Senior Co-ordinator's role will include:

Working within the Positive Behavioural Support Framework.

Providing additional support for people with a learning disability - and their care network - to live in welcoming and supportive communities.

Providing personalised, flexible and responsive support to assist individuals, their families, paid carers, services and communities to access accurate and timely information to clarify their goals, strengths and needs

Supporting the referred person and their families/carers to plan, select and receive needed supports and services

Assisting people and their supports/services to manage barriers and constraints in achieving their preferred lifestyle, including:

Assisting local services to act early before the barriers and constraints jeopardise the person's ability to remain in their local community

To identify creative and effective local solutions

Support the person's access to social care services and other additional supports

Facilitating the person's timely access to other functions within the Specialist Learning Disabilities Service and other specialist health supports when needed

Monitoring the quality of services and supports and the implementation of established support plans and protocols.

Supporting the development of inclusive communities through partnership and collaboration with individuals and families/carers, local organisations and the broader community.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Job responsibilities

Please see attached Job Description and Person Specification for this Senior Coordinator role in the attachment section

Person Specification

Qualifications

• An appropriate degree level professional qualification in health and or social care or equivalent
• Relevant post qualification training in areas including for example Person centred approaches
• Relevant qualification training such as: Positive Behaviour Support, Person Centred Active Support, Person Centred Planning

Experience

• Proven experience in services for people with a learning disability
• Experience of multidisciplinary or interdisciplinary working.
• Experience of partnership working with service users and carers, demonstrating dignity and respect.
• Experience of supporting people with a learning disability and their family/carers to develop person centred plans

Knowledge

• Commitment to principles of social inclusion and demonstrated experience of working in a personcentred way.
• Highly developed verbal and written communication and negotiation skills with the ability to build and nurture relationships, including the ability to advocate for others.
• Demonstrated ability to develop plans and achieve positive outcomes for individuals within the context of organisational policy, procedures and resources.
• Developed skills as a supervisor.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Hertfordshire Partnership University NHS Foundation Trust