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Senior Controls Engineer

QAD

Manchester

Remote

GBP 50,000 - 70,000

Full time

Yesterday

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Job summary

QAD is seeking a highly skilled Senior Controls Engineer to drive customer technology integration and automation projects. In this role, you'll lead pre-sales engagements, develop project scopes, and work collaboratively with various teams to ensure seamless technology solutions. Join us in transforming the manufacturing experience by combining technology with exceptional service in a dynamic work environment.

Qualifications

5 years of Controls/Automation Engineering experience preferred.
Technical sales background considered if strong engineering understanding.
Expertise in automation scope and customer engagement is critical.

Responsibilities

Develop customer automation scope and oversee project handoffs.
Engage with clients to align technology scopes and solutions.
Conduct onsite technology assessments for project feasibility.

Skills

Communication

Problem-solving

Networking

Education

BS Degree in Computer Science or related fields

Tools

SCADA

PLC Logic

ERP systems

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Organization OverviewCompany Description

Redzone helps manufacturers make more stuff for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected worker.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.

With over 1000 customers, 1400 plants and 325,000 users, Redzone is changing the way people work – one plant at a time.

Job Description

Under the leadership of the SVP of Product and Solutions, the Senior Controls Engineer is

responsible for developing and supporting customer data capture from new and existing operational technology (OT) network as well as integrating needs for a variety of manufacturing suiters, ERP, QA and similar systems. The Senior Controls Engineer will work directly with prospective and existing customers to accurately scope technological solutions aimed to deliver seamless communications between systems per individual project requirements.

This position is located in the UK, Full Time, Exempt, Remote and may require travel up to 60% of the time, based on business needs.

What You Will Do

Influence prospective customers in the pre-sale process to share understanding of the current technology the client has in place, detailed knowledge of Redzone, and effective communication of how to effectively bridge perceived gaps.
Develop Customer/Prospect Automation Scope.
Hand off the Solution project to the project manager, ensuring they fully understand the architecture and are aligned on strategy and vision for how to move forward with the client/prospect.
Partner with Sales, Support, and IT Teams to answer questions and prepare the Technical RFP.
Effectively communicate proposed solutions ensuring feasibility and confidence in the deployment of the identified solution(s).
Deliver accurate project scopes in terms of hardware and person-hour cost, accurate and timely execution of individual scope of work, and customer satisfaction as measured by after action scope reviews.
Support the pre-sales process with on-site technology assessments including production of automation maps, mapping of existing information flows, system hierarchies and interface points and associated costs estimates.
Implement system interface solutions within scope of responsibility as defined above in accordance with internal project management timelines.
Work with existing platform and integration personnel to accomplish internal project management tasks.
Set and document standards to build a library of knowledge for known solutions. Develop and support best practices to simplify future workflows and ensure effective communication to customers where appropriate.
Other duties as assigned.

Qualifications

Expert communication skills, business acumen, and a problem-solving mindset are required to influence technical and operations executives.

Must Understand

SCADA and different software types
PLC Logic and Hardware
Sensor Types and Working Principles
OPC and industrial communication protocols
High level understanding of ERP and MES integrations (API, CLI, MQTT, etc).
Servers
VMs
Networking

Other

Knowledge and ability to learn computer-based software required to perform successfully in this position.
Strong use of Microsoft suite of software (ie. Excel, PowerPoint, teams, word, office).
Ability to influence at all levels of an organization and possess sound judgement and excellent assessment skills.
Strong written and verbal communication skills.
Willingness to accept coaching.
Ability to manage multiple deadlines, tasks, and work in a high pace/high growth environment.

Education/Experience

BS Degree required in related fields; Computer Science, Computer Engineering, Automation Engineering, Industrial Engineering, Electrical Engineering, Electronic Engineering
5 years of Controls/Automation Engineering Experience is preferred.
Technical sales background will be considered (needs to have a strong engineering understanding)

Additional Information

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Industries
Software Development

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