Senior Contract Management Systems Officer (Ref: 7000)

Ministry of Justice UK; London; On-site; GBP 40,000 - 45,000; Full time

Job summary

The Ministry of Justice UK is seeking a Senior Contract Management Systems Officer to join the Contract Management Improvement Team. This role involves developing reporting tools and business insights related to contract management across the Ministry. Ideal candidates will possess strong technical skills in data analysis tools and effective stakeholder engagement abilities.

Benefits

Civil Service Pension Scheme

Flexible working options

Learning and development opportunities

Qualifications

• Experience with Microsoft Power BI, Excel, Azure for reporting.
• Strong SQL knowledge required.
• Excellent communication skills for stakeholder management.

Responsibilities

• Lead on contract management reporting and develop business intelligence reports.
• Schedule and manage the work within the CMIT Delivery Plan.
• Maintain and enhance contract performance reporting frameworks.

Skills

Data Analysis

Stakeholder Engagement

Reporting

Tools

Microsoft Power BI

Azure

SQL

Job description

Senior Contract Management Systems Officer (Ref: 7000)

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Senior Contract Management Systems Officer (Ref: 7000)

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Join to apply for the Senior Contract Management Systems Officer (Ref: 7000) role at Ministry of Justice UK

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Job Summary

This position is based nationally.

Job Description

Job Title Senior Contract Management Systems Officer

Job Grade SEO

Job Location National

Contract Type Permanent

Business Area Ministry of Justice Commercial

Working pattern Full-time

Number of Posts 1

Commercial

The Ministry of Justice has one of the largest and most complex spending profiles in central government. Each year we spend more than £5 billion with our suppliers and it’s our job to help coordinate the sourcing of what we need. We support the management of our contracts across the department, its agencies and nondepartmental public bodies.

Commercial is responsible for coordinating procurement and contract management across the MoJ, its agencies and non-departmental public bodies. Commercial is organised into category teams, each with an interesting portfolio of contracts and diverse customers and suppliers to manage. We also have systems, programme management office, supplier relationship and risk management teams who work across all areas.

Contract Management Improvement Team

The role will be an integral part of the Contract Management Improvement Team (CMIT), sitting within the Commercial Operating Centre, contributing to the establishment, development and provision of systems and business data analysis for MoJ on the delivery of effective contract management across the Department, Executive Agencies and Arm’s Length Bodies, to reduce risk of contract management failure. CMITs role and outputs are likely to be subject to external scrutiny by the National Audit Office and Parliament.

CMIT provides strategic support to colleagues managing contracted-out services, and assurance against contract management control frameworks for the organisation.

By successfully carrying out this role, the job holder will contribute to reducing the risk of contract management failures and associated financial and reputational impacts on MoJ.

Key Responsibilities

Typically, the key responsibilities in this role will include (but are not limited to):

• Responsible for scheduling of work, including the CMIT Delivery Plan. Supporting and organising the delivery of agreed assurance and support assignments and demonstrating an effective use of resources and focussed management of the tasks within agreed timescales.
• Lead on the development of contract management reporting products that meet the design and implementation standards as set out in Commercial Product Delivery Framework, collaborating with stakeholders to understand their data needs and develop appropriate solutions, and give guidance to users regarding appropriate data analysis approaches and appropriate views of data for proper decision-making
• Lead on the development of contract management business intelligence reports using Microsoft Power BI and Azure, based on a clear understanding of Customer Requirements delivered through an existing set of standards
• Manage and maintain existing contract management reporting products, Power BI workspaces and Azure containers to continuously improve and update to meet changing reporting requirements and meet new reporting demands, alongside development of new reporting products and creating and maintaining relevant data models.
• Own and maintain appropriate Contract Performance Product Delivery Framework guidance to support Commercial and the wider MoJ in delivering their business objectives
• Accountable for drafting, amending, and agreeing key documentation to support allocated assignments.
• Accountable for reporting and presenting the outcomes of contract management product development to key customers and stakeholders ensuring they are kept informed of progress.
• Responsible for supporting wider MoJ in the effective application of contract management systems processes and governance.
• Responsible for supporting MoJ wide contract management forums, attestation meetings, working groups, and management meetings.
• Continuously learn and extract the most benefit from the Business Intelligence tools.
• Responsible for receiving and reviewing confidential whistleblowing communications on contract management processes, referred by relevant HMPPS/MoJ/Government SPOCs, and analysing and escalating concerns appropriately.
  
  

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary.

Essential Criteria

• Producing high quality reports from large datasets using various Microsoft products, such as Excel, POWER BI, Azure and the Power Platform.
• Experience in SQL and DAX.
• Experienced networker with proven ability to build effective relationships with both internal and external stakeholders.
• Evidence of strong written and verbal communication skills, particularly in delivering advice to senior leaders.
• Excellent level of proficiency with Microsoft Office suite of products such as Outlook, Word, Teams, and Excel.
  
  

Desirable Criteria

• Experience of leading the gathering and consolidation of stakeholder requirements.
• Ability to convey otherwise complex findings through actionable data visualisation.
• Experience leading end to end business intelligence projects, from requirements and design to hands-on delivery and support.
• Able to work autonomously.
  
  

Application Stage

Experience

An initial sift will be performed against the following elements and will be assessed against the Civil Service success profiles framework:

• CV
• Statement of Suitability (1,000 words maximum). The Statement of Suitability should be based on your experience around the key responsibilities. To include how you have applied your experience(s) listed in the essential criteria previously.
  
  

Behaviours

We will assess your application on the following behaviours. Please use the STAR method in your examples.

• Communicating and Influencing
• Changing and Improving
  
  

Please note in the event of a large number of applications being received we may run the initial sift against CV, Statement of Suitability and lead behaviour of Changing and Improving.

If shortlisted, you will be invited to an interview and will be assessed on the selected success profile elements at the interview stage.

Interview Stage

There Is One Interview Stage For This Vacancy Which Will Be Held Remotely And As Part Of The Interview Process You Will Be Required To Provide Evidence On The Following, And Will Be Assessed Against The Civil Service Success Profiles Framework:

Behaviours

• Working Together
• Managing a Quality Service
• Delivering at Pace
• Making Effective Decisions
  
  

Experience

• Provide an example of using data visualisation tools to tell a focussed story that is relevant to the team's goals
  
  

Technical

• Provide an example of how you’ve used data management tools to disseminate and share information to stakeholders
  
  

To learn more about the Civil Service success profiles framework and how they are assessed please click here.

Please use STAR approach to structure your examples for both the application and interview for behaviours. Using the STAR method can help you give examples of relevant experience that you have. It allows you to set the scene, show what you did, and how you did it, and explain the overall outcome.

Situation: Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand.

• Where are you?
• Who was there with you?
• What had happened?
  
  

Task: The job holder will want to understand what you tried to achieve from the situation you found yourself in.

• What was the task that you had to complete and why?
• What did you have to achieve?
  
  

Actions: What did you do? The job holder will be looking for information on what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use “I” rather than “we” to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.

Results: Don’t be shy about taking credit for your behaviour. Quote specific facts and figures. Explain how the outcome benefitted the organisation or your area. Make the outcomes easily understandable.

• What results did the actions produce?
• What did you achieve through your actions and did you meet your goals?
• Was it a successful outcome? If not, what did you learn from the experience?
  
  

Keep the situation and task parts brief. Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths.

Job Title Senior Contract Management Systems Officer

Job Grade SEO

Job Location National

Contract Type Permanent

Business Area Ministry of Justice Commercial

Working pattern Full-time

Number of Posts 1

Commercial

The Ministry of Justice has one of the largest and most complex spending profiles in central government. Each year we spend more than £5 billion with our suppliers and it’s our job to help coordinate the sourcing of what we need. We support the management of our contracts across the department, its agencies and nondepartmental public bodies.

Commercial is responsible for coordinating procurement and contract management across the MoJ, its agencies and non-departmental public bodies. Commercial is organised into category teams, each with an interesting portfolio of contracts and diverse customers and suppliers to manage. We also have systems, programme management office, supplier relationship and risk management teams who work across all areas.

Contract Management Improvement Team

The role will be an integral part of the Contract Management Improvement Team (CMIT), sitting within the Commercial Operating Centre, contributing to the establishment, development and provision of systems and business data analysis for MoJ on the delivery of effective contract management across the Department, Executive Agencies and Arm’s Length Bodies, to reduce risk of contract management failure. CMITs role and outputs are likely to be subject to external scrutiny by the National Audit Office and Parliament.

CMIT provides strategic support to colleagues managing contracted-out services, and assurance against contract management control frameworks for the organisation.

By successfully carrying out this role, the job holder will contribute to reducing the risk of contract management failures and associated financial and reputational impacts on MoJ.

Experience

• Provide an example of using data visualisation tools to tell a focussed story that is relevant to the team's goals
  
  

Technical

• Provide an example of how you’ve used data management tools to disseminate and share information to stakeholders
  
  

To learn more about the Civil Service success profiles framework and how they are assessed please click here.

Please use STAR approach to structure your examples for both the application and interview for behaviours. Using the STAR method can help you give examples of relevant experience that you have. It allows you to set the scene, show what you did, and how you did it, and explain the overall outcome.

Situation: Describe the situation you found yourself in. You must describe a specific event or situation. Be sure to give enough detail for the job holder to understand.

• Where are you?
• Who was there with you?
• What had happened?
  
  

Task: The job holder will want to understand what you tried to achieve from the situation you found yourself in.

• What was the task that you had to complete and why?
• What did you have to achieve?
  
  

Actions: What did you do? The job holder will be looking for information on what you did, how you did it and why. Keep the focus on you. What specific steps did you take and what was your contribution? Remember to include how you did it, and the behaviours you used. Try to use “I” rather than “we” to explain your actions that lead to the result. Be careful not to take credit for something that you did not do.

Results: Don’t be shy about taking credit for your behaviour. Quote specific facts and figures. Explain how the outcome benefitted the organisation or your area. Make the outcomes easily understandable.

• What results did the actions produce?
• What did you achieve through your actions and did you meet your goals?
• Was it a successful outcome? If not, what did you learn from the experience?
  
  

Keep the situation and task parts brief. Concentrate on the action and the result. If the result was not entirely successful describe what you learned from this and what you would do differently next time. Make sure you focus on your strengths.

Person specification

Please Refer To Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Changing and Improving
• Working Together
• Managing a Quality Service
• Delivering at Pace
• Making Effective Decisions
  
  

Technical skills

We'll assess you against these technical skills during the selection process:

• Provide an example of how you’ve used data management tools to disseminate and share information to stakeholders
  
  

Alongside your salary of £41,463, Ministry of Justice contributes £12,011 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance
  
  

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : SSCL Recruitment Enquiries Team
• Email : [e-mail]
• Telephone : [phone]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([e-mail]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/7000?entityId=7000

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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