Senior Content Designer

Wise; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Wise, a leading global technology company, seeks a Senior Content Designer to enhance their business account experience. This role involves collaborating with diverse teams, owning projects from start to finish, and shaping impactful customer journeys while navigating a fast-paced environment. The position is ideal for those with proven experience in content design and a passion for improving user experiences.

Qualifications

• Experience of shipping high-quality, impactful consumer products.
• Ability to work in complexity and ambiguity.
• Strong collaboration skills with peers across the business.

Responsibilities

• Collaborate with teams to improve customer experience.
• Own content projects from end-to-end.
• Elevate content quality for the team and squad.

Skills

Content Design

User Experience

Information Architecture

Education

Portfolio demonstrating content design experience

Job description

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Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about and .

Job Description

How do we power businesses to do more with Wise? How can we help our business customers find what they need, and efficiently manage their money? And to focus on running their business, not on running their finances?

These are just a few of the challenges you’ll get to work on as a Senior Content Designer in our Business Account Experience team.

You’ll contribute by:

Collaborating with product designers, analysts, product managers and engineers to identify impactful ways to improve the business account for customers

Discovering, designing and delivering high-quality experiences that meet customer needs

Leading on a programme of work to drive awareness of key account features — like accounting software integrations — and to improve the experience of using them

Influencing your team, increasing customer-centeredness, and improving content quality

Getting to know our customers, building empathy and a deep understanding of their needs

This role will give you the opportunity to:

Own content projects from end-to-end

Shape the experience of using the Wise business account

Deliver impact and ship work you’re proud of

Elevate content quality — defining what good looks like in your team and squad, then helping deliver it

Be part of a positive change in the world — we’re fixing a broken, greedy system, and putting people and businesses in control of their money

About you:

You’re a Senior Content Designer with experience of shipping high-quality, impactful consumer products

You have an eye for quality, and you’ve got a portfolio that shows a range of content design experience — from information architecture, to delightful UX copy

You’re influential, take initiative, and are able to work with others in a culture that values autonomy and empowerment

You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment

You’re a trusted partner, building effective relationships with your peers across the business

You’re highly empathetic, both to customers and the people you work with

Heads up, this probably isn’t for you if:

Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX

You’re not comfortable navigating complexity and working in a fast-paced environment

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit.

Keep up to date with life at Wise by following us on and.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 25/06/2025 by TN United Kingdom