Senior Consumer Duty Manager

High Finance (UK) Limited; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A growing insurer in Essex is seeking a Senior Customer Outcomes Manager. This high-profile role requires leadership in ensuring good customer outcomes and involves a hybrid working model. The successful candidate will play a crucial part in shaping customer engagement strategies.

Responsibilities

• Lead and champion first-line responsibility for ensuring good customer outcomes.

Job description

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager.

The company works on a hybrid basis, with an expectation of spending one or two days a week in the office.

This is a high-profile, newly-created position within the organization that will see you lead and champion first-line responsibility for ensuring good customer outcomes.