Senior Consumer Campaigns Manager

Weber Shandwick; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Private medical insurance

Group life assurance

Group income protection

Personal pension plan

Employee Assistance Programme

3:2 hybrid work model

25 days annual leave

Job summary

Weber Shandwick London is seeking a talented Manager for the Core CX Consumer practice. You will work across one of our biggest global accounts, building client relationships, guiding tactical plans and delivering integrated communications strategies across campaigns.

The role requires experience with regional/global toolkits, mentoring junior staff and contributing to new business growth, with a 3:2 hybrid work model in London."

Qualifications

• Experience building client relationships and driving execution of tactical plans at scale.
• Ability to manage client expectations, resources and deliverables for major campaigns.
• Develop expertise in target categories and craft integrated communications strategies.

Responsibilities

• Build client relationships by providing counsel to multiple clients and drive execution of tactical plans.
• Manage expectations, resources and deliverables around major campaigns and programs.
• Craft and execute integrated communications strategies for major campaigns; lead meetings and presentations.

Skills

Client relationships

Campaign management

Strategic planning

Media relations

Digital / social media

Job description

Who is Weber Shandwick?
At Weber Shandwick, you are welcomed, valued and empowered to grow and we believe that opportunity grows in a collective.

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for:

– Developing data driven insights and strategies to drive measurable impact
– Creating impactful campaigns that tap into culture
– Creating channel and platform agnostic campaigns that grow organically
– Delivering integrated campaigns that are earned-first but deliver for paid and owned

What’s happening?

Weber Shandwick is looking for a talented Manager who wants to be part of the Core CX (Client Services) Consumer practice in our London office. The role will work across one of our biggest global accounts, so experience working on regional and global toolkits is preferred.

The successful candidate will demonstrate the following key attributes:
CLIENT SOLUTIONS AND WORK

– Build client relationships by providing counsel to multiple clients, driving execution of tactical plans to ensure high quality deliverables, as appropriate for size of account or office
– Successfully manage client expectations, team resources and deliverables around major campaigns and programs, as appropriate for size of account or office
– Begin building expertise and understanding in particular categories (i.e. Healthcare, Technology, Corporate Reputation, etc.)
– Serve as active participant in client meetings and presentations; craft, present and execute integrated communications strategies for major campaigns
– Conduct and manage the flow of research and materials development necessary to analyse client issues
– Function across disciplines with a knowledge of social media strategies and tactics
– Monitor media outlets for coverage of client and competitor news, leveraging digital and social outlets, a diverse set of influencers, etc.
– Understand industry issues that directly and indirectly affect the client
– Compose media materials (toolkits, press releases, pitch notes, client briefings, messaging documents, sample Q&A, proposals, supporting social content, etc.), and conduct media outreach
– Proof and edit client related documents, including documents from European markets
– Develop and build relationships with media and diverse set of influencers in partnership with our influencer experts
– Brainstorm and bring to life compelling ideas for clients, media and influencers
– Coordinate and execute large-scale experiential activations and events
– Lead small teams to conduct pressing research on a wide range of issues, review and prepare executive summaries and/or analyses of information into strategic and actionable recommendations, as appropriate for size of account or office
–

SELF LEADERSHIP AND TEAM EFFECTIVENESS

– Mentor and train junior team members; may directly manage interns
– Consistently display behaviors that support integration
– Demonstrate a proactive and self-starting attitude, providing solutions to client and internal issues and topics that arise

GROWTH AND BUSINESS DEVELOPMENT

– Participate in brainstorms and planning
– Contribute to new business pitch content creation and organic business growth efforts (proactive/reactive)

BUSINESS ACUMEN

– Continue to grow financial acumen by managing budgets, assisting with account budget and time entry analyses, and supporting account invoicing
– Work more closely with manager and finance to better understand any client issues that may impact the business
– Begin working with legal on vendor agreements

To be considered for this role, you must have experience in a similar role, be that an existing Account Manager or experienced Senior Account Executive looking to step into the next role.
Ideal Experience Required:

– Ideally you will possess many of the above skills and attributes
– Experience working on regional or global communications toolkits is essential to succeed in this role

Join us and help make an impact.
Together, we’ll set the bar, cheer each other on and multiply your potential.

Core Benefits:

– Private medical insurance
– Group life assurance
– Group income protection
– Personal pension plan
– Employee Assistance Programme

– Buy or sell holiday
– Additional life assurance cover
– Critical illness insurance
– Personal Accident Insurance
– Dental insurance
– Travel insurance
– Health screening
– Gym discounts
– Cycle to work scheme
– Health cash plan
– Flexible working with our 3:2 hybrid work model
– Equivalent of $250 USD for new joiners on 6 month + contract to support home working setup
– 25 days’ annual leave (in addition to public holidays) plus 2 volunteering days, birthday day off work and discretionary festive closure
– Flexible public holidays
– Dedicated Business Resource Groups including Women of Weber, Decoded (Global Majority network), and PRISM (LGBTQIA+)
– Sweets and snacks in the office
– Exclusive shopping discounts and perks
– Annual eyecare voucher
– Season ticket loan
– Referral bonus scheme
– Long service bonus
– Enhanced family leave
– Inclusive and invisible health policies

We are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships£0.00 – £0.00

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team build brands by finding connection points in the real world.

We energise the right mix of talent, using the right platforms and latest technology to choreography stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for:

• Developing data driven insights and strategy to drive measurable impact
• Creating impactful campaigns that tap into culture
• Creating channel and platform agnostic campaigns that grow organically
• Delivering integrated campaigns that are earned-first but deliver for paid and owned

What’s happening?

Weber Shandwick is excited to be recruiting a new Talent Acquisition Partner who has a genuine passion for TA, to join our team and support in hiring top talent for Weber Shandwick UK.

What will you be doing?

• Owning the end-to-end recruitment process for a range of positions from sign-off to offer stage
• Growing and developing strong meaningful relationships with stakeholders across the business
• Trusted as the subject matter expert for everything recruitment related, proactively sharing industry knowledge and insight
• Coaching, supporting and advising leaders across the business in best practice recruitment
• Assisting and leading projects in the development of our employer branding strategy, external candidate attraction, DEI and platforms that increase efficiency, strengthen candidate experience and help us engage with the best talent

To be considered for this role, you must have previous recruitment experience within the PR, Digital or Creative industries.

Ideal Experience Required:

• Proven experience of owning the end-to-end recruitment process
• Excellent network ideally with experience in recruiting one or more of the following areas; digital and social media, creative, design or production
• Strong stakeholder and relationship management experience with the ability to effectively influence
• Self-motivated and the ability to use your own initiative; you’ll be someone that thrives in a fast-paced environment and can adapt quickly to new systems and processes
• Strong technical recruiting skills including using AI tools safely and critically in a work setting
• Desirable if you have also owned both permanent and contract recruitment

Join us and help make an impact.

Together, we’ll set the bar, cheer each other on and multiply your potential.

At Weber Shandwick we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Location: Scotland (Glasgow, Edinburgh or Aberdeen)

Who is Weber Shandwick?

At The Weber Shandwick Collective, you are welcomed, valued and empowered to grow and we believe that opportunity grows in a collective.

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for:

• Developing data driven insights and strategies to drive measurable impact
• Creating impactful campaigns that tap into culture
• Creating channel and platform agnostic campaigns that grow organically
• Delivering integrated campaigns that are earned-first but deliver for paid and owned

What’s happening?

Weber Shandwick is looking for a talented Manager who wants to be part of the Corporate Enterprise practice in our Glasgow, Edinburgh or Aberdeen offices. The practice is made up of a smart, dedicated and fun team with expertise spanning B2B, Corporate, Public Affairs, Crisis/Issues, Social Impact/ESG and Technology.

The ideal candidate will be an experienced practitioner who is curious, ambitious, proactive and friendly – and who wants to join a successful team that leads on work that has a truly global impact.

The role offers a portfolio of well-known global brands, as well as work on integrated campaigns involving earned media, strategy, creative, analytics and digital specialists. You’ll lead the day-to-day running of accounts, provide counsel, support in the development of campaign and media strategies, manage budgets, and manage the flawless execution of activities.

The successful candidate will demonstrate the following key attributes:

CLIENT AND WORK

• Lead and support a range of complex, high-profile corporate issues/crisis communications situations (i.e. cybersecurity issues, product safety issues and recalls, mergers and acquisitions, executive leadership changes, IPOs etc.)
• Build client relationships by providing counsel to multiple clients, driving execution of tactical plans and managing internal integrated teams to ensure high-quality deliverables
• Drive project management, maintaining overall account tracker and other trackers as needed
• Draft and review press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed; Support monitoring and triaging of client issues
• Successfully manage client expectations ensuring adherence to timelines, budgets and quality standards; Manage clients, team resources and deliverables
• Serve as key participant in client meetings and presentations; execute integrated communications strategies
• Conduct and manage the flow of research and materials development necessary to analyze client issues
• Function across disciplines with a knowledge of social media strategies and tactics
• Monitor media outlets for coverage of client and competitor news, leveraging digital and social outlets, key influencers, etc.
• Understand industry issues that directly and indirectly affect the client
• Compose media materials (press releases, pitch notes, client briefings, messaging documents, sample Q&A, proposals, bylined articles, supporting social content, etc.), and conduct media outreach
• Proof and edit client related documents
• Develop and build relationships with media and diverse set of influencers in partnership with our influencer experts

SELF LEADERSHIP AND TEAM EFFECTIVENESS

• Begin to participate in the hiring process, partnering with hiring managers to interview candidates and support the onboarding of new team members
• Mentor and train junior team members; may directly manage interns
• Consistently display behaviours that support integration

GROWTH AND BUSINESS DEVELOPMENT

• Participate in brainstorms and planning
• Contribute to new business pitch content creation and organic business growth efforts (proactive/reactive)

BUSINESS ACUMEN

• Continue to grow financial acumen by managing budgets, assisting with account budget and time entry analyses, and supporting account invoicing
• Work more closely with manager and finance to better understand any client issues that may impact the business
• Begin working with legal on vendor agreements

To be considered for this role, you must have at least three years’ experience in a communications role, ideally within agency.

Ideal Experience Required:

Ideally you will possess many of the above skills and attributes in addition to:

• Experience of leading successful media relations campaigns and measuring success
• Have a passion for the news and current affairs, and knowledge of the UK’s media landscape
• Have a keen understanding of what makes a news story, and how to get it
• Have experience in any of the following sectors: Energy, infrastructure, healthcare, logistics, education, CSR, and FMCG.
• Have an excellent grasp of English, written and verbal
• An interest in the complex world of B2B/Corporate comms
• Proficiency in both media relations and the delivery of an exceptional client experience
• A comprehensive roster of journalist contacts and vertical sector beats at titles covering international, national and trade/vertical sector publications
• A proven ability to manage large and multi-market teams to deliver work of the highest quality
• Experience working with multiple disciplines and specialists to deliver integrated campaigns
• Mastery in copywriting a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
• Familiarity with quantitative analytics and an ability to set and evaluate campaign metrics
• Strong presentation skills and a desire and experience being involved in new business pitching
• Experience developing and managing campaigns and being a day-to-day lead for clients, with a track record of providing strategic counsel
• Be an excellent communicator and possess exceptional writing skills, particularly the ability to digest complex information and turn it into compelling, understandable written copy
• A proactive approach to identifying opportunities for the client, practice and team
• Attentive to detail and quality
• Fluency in Microsoft programs and digital/social media platforms, tools and solutions

Join us and help make an impact.

Together, we’ll set the bar, cheer each other on and multiply your potential.

At Weber Shandwick we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

At The Weber Shandwick Collective, you arewelcomed,valuedandempowered to growand we believe thatopportunity grows in a collective.

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for:

• Developing data driven insights and strategies to drive measurable impact
• Creating impactful campaigns that tap into culture
• Creating channel and platform agnostic campaigns that grow organically
• Delivering integrated campaigns that are earned-first but deliver for paid and owned

What’s happening?

Weber Shandwick is looking for a talented Social Account Director who wants to be part of the Brand practice in our London office.

The successful candidate will demonstrate the following key attributes:

CLIENT SOLUTIONS AND WORK

• Strategic Leadership: Act as the primary senior consultant for clients, driving integrated social and advertising strategies that align with their broader business objectives.
• Partnership Cultivation: Establish enduring trust-based relationships with senior level stakeholders that transcend the immediate scope of work.
• Operational Orchestration: Manage diverse workstreams, budgets, and timelines while mobilising integrated specialists across Creative, Design, and Production to deliver work that pushes boundaries.
• Value Demonstration: Champion a culture of rigorous reporting and analysis to ensure partners clearly see the tangible impact and ROI of our creative and strategic output.

LEADERSHIP AND TALENT MANAGEMENT

• Talent Incubation: Mentor, coach, and elevate direct reports, guiding their professional trajectories while driving high performance outcomes across the team.
• Inclusive Culture: Champion agency DEI initiatives and cultivate an equitable environment that attracts, retains, and empowers a diverse array of talent.
• Cross Network Collaboration: Forge productive partnerships internally and across interagency networks, modelling behaviours that support seamless organisational integration.
• Continuous Evolution: Actively engage in leadership and cultural competency training to continually refine management capabilities and foster a happy and safe workplace.

COMMERCIAL ACUMEN AND GROWTH

• Commercial Rigour and Efficiency: Oversee programme profitability, precise billing, and strategic resource allocation while partnering with project management to negotiate scopes of work.
• Organic Expansion: Cultivate a sound understanding of clients’ business challenges to proactively identify and convert growth opportunities within existing portfolios.
• Pitch Leadership: Drive new business acquisition and collaborate effectively across practice areas including Brand, Analytics, Corporate and more to deliver compelling integrated pitches.
• Network Integration: Leverage the full breadth of the agency matrix, seamlessly introducing cross practice offerings to address emerging stakeholder needs.

Ideal Experience Profile:

• Strong experience within creative, media, or PR agencies, underpinned by a deep passion for social media innovations.
• Proven track record of managing senior client relationships and diplomatically negotiating complex requirements.
• Exceptional organisational abilities to prioritise multiple high volume workstreams on time and on budget.
• Resilient management experience, demonstrating the ability to guide teams and take a hands-on approach to ensure success.

Join us and help make an impact.

Together, we’ll set the bar, cheer each other on and multiply your potential.

At Weber Shandwick we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

—-

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.