Senior Consultant (Senior Account Manager) | Healthcare Communications | London

Hanover; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading communications consultancy is seeking a Senior Consultant (Senior Account Manager) to join their Healthcare Communications team in London. The role involves advising clients on media strategies, managing accounts, and contributing to new business development across various therapy areas. Candidates should have a strong background in healthcare communications and media relations, with a focus on delivering impactful results for clients.

Benefits

Annual performance-related bonus

25 days annual leave plus public holidays

Company pension plan with 5% employer contribution

Flexible working policies

Training and development opportunities

Wellbeing programme

Social events and activities

Qualifications

• Proven experience in healthcare communications and media relations.
• Ability to manage client accounts and deliver high-quality services.
• Strong communication and interpersonal skills.

Responsibilities

• Advise clients on media and policy agendas, ensuring high-quality communications.
• Build effective relationships with journalists and stakeholders.
• Lead client accounts and contribute to new business pitches.

Skills

Media Relations

Crisis Management

Patient Advocacy

Corporate Communications

Stakeholder Engagement

Job description

Senior Consultant (Senior Account Manager) | Healthcare Communications | London

London, England, United Kingdom

About us

Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation.

From our offices across Europe and the Middle East, we adopt an integrated approach that connects the dots across channels, audiences and issues.

Our collective of smart, curious people think differently and live by a shared mission, purpose, vision, and values. These shape how we work, not just with our colleagues, but with clients and partners too.

Our mission is to ‘rewire communications for impact’ and harness its transformative power to advocate, trailblaze and make a difference.

We do this by igniting and empowering the potential of every individual within our company, recognising that each person is a unique spark, capable of creating extraordinary impact. We believe that by nurturing and harnessing the collective brilliance of our people, we can drive innovation, foster an uncommon work culture, and make a positive difference to society.

Embracing the complete range of skills and services across the communications spectrum without constraint, we create the best outcomes for our clients and deliver world-class work.

We are seeking ahighly motivated and skilled Senior Consultant (Senior Account Manager) to join our Healthcare Communications team, joining a teamof experts in product PR, patient advocacy, crisis management, disease awareness, corporate communications, and media relations.

As our newest Senior Consultant (Senior Account Manager) you will advise Hanover’s clients on media and policy agendas; providing high-quality communications services, team management and creative contributions towards new business activity including acquisition, development and pitching.You will build effective working relationships with journalists, stakeholders, clients and other team members, including work closely with junior and senior colleagues as the key driver of client accounts.

You will have the opportunity to work across multiple exciting therapy areas including infectious disease, immunology, and oncology. Our clients range from top healthcare companies to promising startups, and your work will help improve the lives of patients and healthcare professionals in diverse disciplines.

We are proud that our team has been recognised with awards such as the PRWeek, SABRE, and PharmaTimes awards. We were also shortlisted for an agency award at the Communiqué Awards.

The role is London-based with a requirement to attend the central-London office three days a week.

Primary responsibilities

• Provide timely and relevant tactical advice to clients on developing and placing reactive and proactive news stories, commenting to drive coverage in priority media outlets
• Identify reactive opportunities in the news agenda to secure coverage
• Plan concepts for and oversee delivery of media events
• Draft and review high quality media materials for client approval
• Display exceptional selling-in ability for pitching stories to print and broadcast journalists, as well as digital channels
• Provide reactive press office services, including drafting media statements for client approval and briefing media spokespeople
• Identify and advise clients on the most effective way to approach and engage with key target journalists and other stakeholder groups
• Attend and support meetings between clients and media or valuable stakeholders
• Conduct stakeholder mapping exercises, evaluating mapping interviews and drafting interview reports making tactical recommendations
• Deliver specifically assigned areas of new projects to agreed timescales, on budget and to a high quality
• Be seen as the main proactive driver of agreed accounts/projects
• Maintain regular client contact including attending and leading client calls/meetings
• Contribute creatively towards new business pitches and lead brainstorms with the wider team
• Identify prospective clients or new work streams from existing clients

Personal management

• Promote and demonstrate Hanover Values across the full range of the role
• Contribute to opportunities for continuous improvement in all areas of role delivery and the wider team processes and practices
• Contribute towards the recruitment process for interns, helping to identify and select high-quality candidates with a good cultural fit
• Demonstrate an enthusiastic and proactive attitude to assessing requirements, completing tasks and delivering results for clients and for Hanover
• Adhere to company budget setting and management processes
• Thorough understanding of the Hanover financial and marketing systems

What we offer:

In addition to a competitive salary, your core benefits package will include:

• An annual performance-related bonus plus additional bonus potential linked to recruitment, new business and long service
• 25 days’ annual leave (plus public holidays)
• A company pension plan, including 5% employer contribution

You’ll also have access to a wide range of opportunities and initiatives, including:

• Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service
• Summer Fridays finish (3pm) – early Friday finish the rest of the year (4pm)
• The Hanover Academy, which incorporates training, coaching, mentoring and reverse-mentoring opportunities to support personal development and career progression across all levels, with a generous training budget
• International secondments as well as the opportunity to collaborate with all offices across the AVENIR GLOBAL’s network
• A wellbeing programme, featuring (but not limited to) pre- and post-maternity leave coaching, a working parents’ group, subsidised gym membership, LiveSmart sessions on mindfulness, sleep, etc.
• Our Culture Club, with a robust social calendar all year round, Trailblazer of the Month award, Lunch & Learns, pub quizzes, monthly massages and an opportunity to win an Out of Office activity fund
• CSR activities, including cooking for the homeless and providing pro-bono support to charity organisations, such as CALM and Young Women’s Trust.

Diversity, Equity and Inclusion Statement +

Hanover Communications is an equal opportunities employer, committed to creating and ensuring a fair, inclusive, and diverse work environment where all individuals are treated with respect and dignity. We believe that equality and diversity are essential to high performance and a thriving culture.

We maintain a strict no-tolerance stance against any form of discrimination and harassment, ensuring all individuals are treated equitably, irrespective of their race, ethnicity, religion, beliefs, age, sex, gender, gender identity or expression, sexual orientation, national origin, disability, marital or pregnancy status, genetic background, or any other attribute safeguarded under our company policies or federal, state or local laws and legislation.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process, please send an email to [e-mail] with the nature of your request.

We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policyhere .

Hanover is part of AVENIR GLOBAL’s powerhouse of specialist communications consultancies across EMEA and North America. Collectively we rank among the top 15 largest communication firms in the world.

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