Senior Consultant Microsoft Dynamics 365

Capgemini; London, Manchester; On-site; GBP 50,000 - 80,000; Full time

Job summary

Join a leading global technology and business transformation company as part of a dynamic team that prioritizes diversity, innovation, and operational excellence. In this role, you will lead client advisory efforts, drive agile project delivery, and cultivate strong client relationships, all while continuously developing your skills in advanced technology solutions.

Benefits

Flexible working arrangements

Employee wellbeing programs

Diversity and Inclusion initiatives

Continuous learning opportunities

Qualifications

• Experience in consulting or relevant business advisory roles.
• Technical certifications in Microsoft Business Applications.

Responsibilities

• Lead client meetings to advise on business and technology strategies.
• Engage stakeholders to design feasible, sustainable solutions.
• Oversee project planning and delivery using agile methodologies.

Skills

Stakeholder Management

Project Management

Technical Analysis

CRM and ERP Expertise

Education

Professional degree (Masters-level or above)

Tools

Microsoft Dynamics 365

Power Platform

Salesforce

SAP

Oracle

Job description

Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society.

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We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

YOUR ROLE

Client Advisory and Delivery

Lead client meetings to advise on business and technology strategies, aligning Microsoft solutions with business needs.

Engage stakeholders to understand requirements, using innovation practices to design feasible, sustainable solutions.

Oversee project planning and delivery using agile methodologies, managing cross-functional teams and risks.

Ensure quality throughout the project lifecycle and deliver strategic presentations.

Manage executive-level stakeholder relationships to enhance client and partner engagement.

Innovation and Capability Development

Provide advanced analysis of Microsoft Dynamics and Power Platform solutions, offering reliable service implementation estimates.

Bring deep knowledge of employee solutions, CRM, and frontline services, with experience in Dynamics, Salesforce, SAP, or Oracle.

Understand competitive technologies and cloud environments (Azure, Google Cloud, AWS) to assess solution integration.

Promote Microsoft Business Applications, identifying opportunities for expansion, and contribute to thought leadership initiatives.

Continuously develop your skills through training and certifications.

Operational Excellence

Maintain updated skills and availability, contribute to practice development, and ensure timely operational task completion.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.

Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.

Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

YOUR PROFILE

We are looking for people with skills and experience in any of the following areas:

Professional degree (Masters-level or above) in Computer Science, Engineering, Finance or Business

Experience in consulting or relevant area of business advisory

Technical certifications based on Microsoft Business Applications domain/service offering (Dynamics 365, Power Platform, Copilot, Azure)

UK government security clearance

Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management)

Demonstration of sound functional expertise of CRM and ERP technology, business processes, various applications and cloud deployment

Understanding of latest trends including Generative AI, technology risks and the ability to assess and mitigate them.

Ability to collaborate with cross-functional teams, coach your peers, drive cohesion and contribute to the wellbeing of people you work with

Ability to manage client relationships, effective reporting to secure client satisfaction throughout your project delivery.

Proven experience in applying strategy and innovation approaches to solve complex, analytical, and technical problems and ability to take the lead to drive performance and continuous improvements.

Confidence in creating high-quality, creative, and compelling presentations to senior business and technology leaders.

Passion for continuous learning and a willingness to develop expertise across workplace technologies.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

We are a rapidly growing team who places our people and values at the heart of how we do business. You are joining a technology and innovation powerhouse with a focus on helping our clients bring to life the vision of an empowered digital workplace by applying various Microsoft Business Applications technologies (Dynamics 365 and Power Platform).

You will help clients to achieve a more connected, end-to-end employee experience to unlock their creativity and productivity so that they can achieve outcomes faster. We build trusted relationships with our clients and partners, combining empathy and pragmatism, and ensuring that we help organisations embed sustainability and social value in their solutions.

NEED TO KNOW

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Ref. code 74952-en_GB

Posted on 27 May 2025

Experience level Experienced Professionals

Contract type Permanent

Location Manchester, London

Business unit INVENT

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