Senior Consultant - D365 CE & Power Platform

Littlefish Group; United Kingdom; Remote; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Remote-first

Pension and benefits

Healthcare

Job summary

Littlefish Group is seeking a Senior Consultant for Dynamics 365 CE and Power Platform to join our Microsoft Business Applications Practice in the United Kingdom. This remote-first role blends customer-facing consultancy, solution design, pre-sales engagement and delivery across Dynamics 365 CE and the Power Platform.

You will lead discovery workshops, create practical solution designs, configure Dataverse, Power Apps, Power Automate and Power Pages, and mentor delivery teams through agile

Qualifications

• Proven experience delivering Dynamics 365 Customer Engagement and Power Platform solutions in a consulting, solution design, architecture or pre-sales capacity.
• Strong knowledge of Dynamics 365 applications including Sales, Customer Service, Contact Centre, Field Service, Customer Insights and Customer Insights Journeys.
• Experience working with Power Apps (Model-Driven and Canvas Apps), Power Automate, Power Pages and Dataverse.
• Demonstrable experience leading business discovery workshops and stakeholder engagement activities.
• Strong requirements gathering, business analysis and process mapping skills.
• Experience producing solution designs, proposals, Statements of Work and implementation plans.
• Ability to create realistic effort estimates, project assumptions, dependencies and delivery roadmaps.
• Excellent presentation skills with experience delivering customer demonstrations and workshops.
• Strong understanding of Dataverse security, integrations and application lifecycle management.
• Commercial awareness with the ability to balance customer requirements with practical delivery considerations.
• Excellent written and verbal communication skills.
• Experience managing multiple customer engagements while maintaining quality and attention to detail.
• Eligibility to work in the United Kingdom and willingness to travel occasionally when required.

Responsibilities

• Lead customer discovery workshops, business analysis and requirements gathering sessions.
• Translate business objectives into practical, outcome-focused solution designs.
• Configure and advise on Dynamics 365 CE and Power Platform solutions including Dataverse, Power Apps, Power Automate, Power Pages and related technologies.
• Produce functional design documentation, user stories, acceptance criteria and solution specifications.
• Collaborate with developers, architects and technical consultants to ensure successful delivery.
• Participate in Agile ceremonies including sprint planning, backlog refinement and design reviews.
• Support testing, release planning, go-live activities and post-implementation adoption.
• Deliver customer training, stakeholder demonstrations and knowledge transfer sessions.
• Identify opportunities for continuous improvement, innovation and responsible AI adoption.
• Act as a senior consultant during project recovery, assurance and complex solution reviews.
• Support pre-sales engagements by leading discovery, envisioning and solution workshops.
• Prepare and deliver compelling demonstrations, prototypes and proof-of-concept solutions.
• Contribute to proposals, Statements of Work (SOWs), tender responses and bid presentations.
• Produce high-level solution designs, implementation roadmaps, effort estimates and delivery plans.
• Work alongside Microsoft account teams, partners and sales colleagues on strategic opportunities.
• Help develop reusable assets, accelerators, demos and thought leadership content for the practice.

Skills

Dynamics 365 CE

Power Platform

Pre-sales

Solution design

Requirements gathering

Workshops

Agile

Stakeholder engagement

Delivery planning

Training delivery

Tools

Dataverse

Power Apps

Power Automate

Power Pages

Dataverse security

Job description

Come and join the Microsoft Business Applications Practice at the Littlefish Group

Location:

United Kingdom (Remote but Connected)

Travel:

Occasional UK & Ireland customer, Littlefish office and Microsoft event travel

At Littlefish Group, we're helping organisations unlock the full power of Microsoft technologies to transform customer experiences, modernise operations and accelerate digital innovation.

As part of our growing Microsoft Business Applications Practice, we're looking for a Senior Consultant - D365 CE & Power Platform to join our high-performing team. This is an exciting opportunity for an experienced consultant who enjoys combining customer-facing consultancy, solution design, pre-sales engagement and project delivery to deliver real business outcomes.

If you're passionate about Dynamics 365, Power Platform and helping customers solve complex business challenges, we'd love to hear from you.

The role and what you'll be getting up to on a day-to-day basis

As a Senior Consultant, you'll act as a trusted adviser throughout the customer journey, helping to shape and deliver modern business applications solutions across Dynamics 365 Customer Engagement and the Microsoft Power Platform.

You'll:

• Lead customer discovery workshops, business analysis and requirements gathering sessions.
• Translate business objectives into practical, outcome-focused solution designs.
• Configure and advise on Dynamics 365 CE and Power Platform solutions including Dataverse, Power Apps, Power Automate, Power Pages and related technologies.
• Produce functional design documentation, user stories, acceptance criteria and solution specifications.
• Collaborate with developers, architects and technical consultants to ensure successful delivery.
• Participate in Agile ceremonies including sprint planning, backlog refinement and design reviews.
• Support testing, release planning, go-live activities and post-implementation adoption.
• Deliver customer training, stakeholder demonstrations and knowledge transfer sessions.
• Identify opportunities for continuous improvement, innovation and responsible AI adoption.
• Act as a senior consultant during project recovery, assurance and complex solution reviews.
• Support pre-sales engagements by leading discovery, envisioning and solution workshops.
• Prepare and deliver compelling demonstrations, prototypes and proof-of-concept solutions.
• Contribute to proposals, Statements of Work (SOWs), tender responses and bid presentations.
• Produce high-level solution designs, implementation roadmaps, effort estimates and delivery plans.
• Work alongside Microsoft account teams, partners and sales colleagues on strategic opportunities.
• Help develop reusable assets, accelerators, demos and thought leadership content for the practice.

We need a candidate with

• Proven experience delivering Dynamics 365 Customer Engagement and Power Platform solutions in a consulting, solution design, architecture or pre-sales capacity.
• Strong knowledge of Dynamics 365 applications including Sales, Customer Service, Contact Centre, Field Service, Customer Insights and Customer Insights Journeys.
• Experience working with Power Apps (Model-Driven and Canvas Apps), Power Automate, Power Pages and Dataverse.
• Demonstrable experience leading business discovery workshops and stakeholder engagement activities.
• Strong requirements gathering, business analysis and process mapping skills.
• Experience producing solution designs, proposals, Statements of Work and implementation plans.
• Ability to create realistic effort estimates, project assumptions, dependencies and delivery roadmaps.
• Excellent presentation skills with experience delivering customer demonstrations and workshops.
• Strong understanding of Dataverse security, integrations and application lifecycle management.
• Commercial awareness with the ability to balance customer requirements with practical delivery considerations.
• Excellent written and verbal communication skills.
• Experience managing multiple customer engagements while maintaining quality and attention to detail.
• Eligibility to work in the United Kingdom and willingness to travel occasionally when required.

If you bring this, you'll stand out

• Experience working within a Microsoft Partner or IT consultancy environment.
• Exposure to public sector, housing, financial services, membership organisations or large commercial enterprises.
• Experience with Microsoft co-sell programmes, licensing discussions and marketplace offerings.
• Knowledge of Microsoft Copilot, Responsible AI and intelligent automation solutions.
• Experience with Azure integration services, analytics platforms and modern data solutions.
• Experience creating reusable demonstrations, solution accelerators and practice assets.
• Thought leadership, blogging, speaking engagements or community contributions.
• Relevant Microsoft certifications across Dynamics 365, Power Platform, Azure or Microsoft Business Applications.

Technologies you'll work with

• Dynamics 365 Customer Service
• Dynamics 365 Contact Centre
• Dynamics 365 Field Service
• Dynamics 365 Customer Insights
• Dynamics 365 Customer Insights Journeys

Power Platform & Microsoft Ecosystem

• Power Apps
• Power Automate
• Power Pages
• Power BI
• Dataverse
• Microsoft 365
• Microsoft Teams
• SharePoint

What can we offer you?

• Through our unique learning and development programmes, you'll have access to continuous training and certification opportunities.
• Work with some of the latest Microsoft Business Applications, AI and Power Platform technologies.
• Exposure to enterprise-scale transformation programmes across a broad range of industries.
• Access to LinkedIn Learning and professional development resources.
• Competitive pension and benefits package.
• Healthcare and wellbeing support.
• Employee referral programme.
• Flexible and remote-first working arrangements.
• Supportive and collaborative team culture.
• Genuine opportunities for career progression within a rapidly growing Microsoft practice.

Life at Littlefish

Our values define how we work, support our customers and interact with each other every day.

I am High Performing

I strive for excellence, continuously improving quality, efficiency and customer outcomes.

I Have a Can-Do Attitude

I embrace challenges, take ownership and focus on delivering solutions that make a difference.

I am Cyber Conscious

I understand the importance of security and actively contribute to protecting our customers, colleagues and business.

Ready to join us?

If you're an experienced Dynamics 365 CE and Power Platform professional looking to work on exciting customer transformation programmes while helping shape the future of our Microsoft Business Applications Practice, we'd love to hear from you.

Littlefish is committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. We welcome applications from candidates of all backgrounds and experiences and will make reasonable adjustments throughout the recruitment process where required.