Senior Consultant - Change & Transformation Full-Time

Turner & Townsend; Birmingham; On-site; GBP 65,000 - 95,000; Full time

Job summary

Turner & Townsend is seeking a Senior Consultant to join the Programme Advisory division, bringing hands-on delivery experience in change and transformation. You will work with senior stakeholders to shape, design and deliver major transformation programmes across public and private sectors.

We value energetic, proactive individuals who can drive operating model design, manage complex workstreams, and build trusted relationships. On-site presence 2–3 days a week is expected in the UK.

Qualifications

• Experience in consulting or working as an internal consultant on change and transformation initiatives.
• Proven track record delivering tangible results on change projects through methodologies.
• Experience in programme and project management within complex environments.
• Experience in operating model design and implementation.
• Experience managing stakeholders in large, complex organisations.
• Experience designing and facilitating client workshops.
• Experience delivering high-quality change deliverables under tight timescales.
• Experience leading solution development for change projects.
• Experience in organisational design and development.
• Experience building client relationships and developing new business opportunities.
• Change management qualifications such as MSP, APMG Change Management or Prosci are favourable.
• Experience across sectors such as infrastructure, rail, utilities, healthcare, defence, natural resources and real estate.

Responsibilities

• Develop and deliver business change strategies, engagement plans and high quality client deliverables.
• Lead or support stakeholder mapping, impact assessments, complexity assessments and readiness reviews.
• Design, facilitate and run client workshops and presentations.
• Manage delivery plans, risks, issues, and reporting to ensure successful commission outcomes.
• Build and develop relationships with key client stakeholders.
• Contribute to bid proposals and new business opportunities.
• Support Programme Advisory team initiatives, including transformation products and improving internal processes.

Skills

Business change principles

Analytical thinking

Communication skills

Stakeholder engagement

Problem solving

Job description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority‑owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

Job Description

We are seeking to recruit a Senior Consultant with a strong passion for Change & Transformation to join our expanding Programme Advisory division. As a Senior Consultant, you will play a key role in shaping and delivering change and transformation programmes bringing hands‑on delivery experience, strong consulting skills, and the ability to build trusted relationships with senior stakeholders.

Our Programme Advisory division specialises in the strategy, set‑up and transformation of major programme organisations across the public and private sectors and has grown significantly since its creation in 2018, building a strong track record of delivering complex transformations in the UK and internationally. We are constantly evolving and finding better ways to support our clients, so we are looking for individuals who are energetic, proactive, and passionate about making a meaningful difference delivering tangible result for our clients and contributing to the continued growth of our team.

Change and transformation are at the heart of what we do. We work across the entire lifecycle, conducting diagnostic reviews, designing operating models, delivering transformation programmes, and managing business change activity to embed new ways of working.

As a Senior Consultant your key responsibilities will be to

• Develop and deliver business change strategies, engagement plans and high quality client deliverables
• Lead or support activities such as stakeholder mapping, change impact assessments, complexity assessments and readiness reviews
• Design, facilitate and run client workshops and presentations
• Manage delivery plans, risks, issues, and reporting to ensure successful commission outcomes
• Build and develop strong relationships with key client stakeholders
• Contribute towards the preparation of bid proposals
• Support internal activities within the Programme Advisory team such as the development of transformation products and methodologies or improving our internal ways of working

Qualifications

We would expect experience in one or more capabilities listed below at a Practitioner level (good understanding of the topic and used on at least one project).

• Ideally experience working in a consulting environment (other consultancies or as an internal consultant) or be able to demonstrate a consulting skillset
• A proven track record of delivering tangible results on change and transformation projects through the application of business change methodologies
• Experience of programme and project management within a complex change environment with multiple workstreams
• Experience in Operating Model design and implementation
• Experience of managing stakeholders within large and complex organisations
• Experience of designing and facilitating client workshops
• Experience of managing the production of high‑quality change and transformation deliverables within challenging timescales
• Experience of leading solution development for a change and transformation project
• Experience in organisational design and development
• Experience developing client relationships and developing new business opportunities
• Change management and transformation qualifications are favourable (e.g., MSP, APMG Change Management, Prosci)
• Experience in some/all the following sectors: infrastructure, rail, utilities, healthcare, defence, natural resources, and real estate

Skills:

• Knowledge and application of business change principles
• Excellent analytical, problem solving and critical thinking skills
• Strong interpersonal and communication skills
• High attention to detail
• Outcomes focussed
• Passionate and energetic

Additional information:

• Possession or eligibility of UK security clearance (sole UK) is viewed favourably but not essential
• Expected to be on site 2-3 days per week

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work‑life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Please find out more about us at www.turnerandtownsend.com/

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e‑mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

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