Senior Consultant (Business Change Manager)

NHS Scotland; Balloch; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Pension scheme

Work-life balance policies

Occupational health services

Learning resources

Job summary

Public Services Delivery Scotland (PSD Scotland) is recruiting two Senior Consultants to act as Business Change Manager, delivering digital solutions for NHS Scotland and the Scottish Government. Hybrid working, based in Edinburgh or Glasgow, 36 hours per week.

You will work with senior stakeholders on change management, implement key national products, and drive adoption through training and communications.

Qualifications

• Stakeholder engagement and communication.
• Change impact and readiness planning.
• Training and development.
• Resistance management and ensuring the successful roll out of changes to processes and platforms.

Responsibilities

• Work with senior stakeholders on business change management and support implementation of key national products and innovative solutions.
• Contribute to change readiness planning and rollout across NHS Scotland and the Scottish Government.
• Support training and stakeholder communications to enable successful adoption of new digital services.

Skills

Stakeholder engagement

Change management

Training and development

Resistance management

Job description

There are two posts available which are both a 24-Month Fixed Term / Secondment position. As per the Fixed Term Contacts Policy - Where individuals with continuous service within the NHS apply for fixed-term contract roles, PSD Scotland reserves the right to refuse any such appointment.

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

About The Organisation

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post

In order to meet the increasing demand from Health Boards and the Scottish Government, PSD Scotland Digital and Security are seeking to recruit 2 Senior Consultant’s to assume the role of Business Change Manager as part of the team delivering Digital Solutions in Support of digital services to NHS Scotland and the Scottish Government. The successful applicants will be responsible for working with senior stakeholders on business change management and support implementation of a number of key national products and innovative solutions.

The Candidate

Key skills should include:

• stakeholder engagement and communication
• change impact and readiness planning
• training and development
• resistance management and ensuring the successful roll out of changes to processes and platforms

Location and Working Pattern

You will be based in either of our offices at Gyle Square, Edinburgh or Delta House, Glasgow. Currently hybrid working.

The work pattern is Monday to Friday, 36 hours per week.

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits

• pension scheme
• comprehensive range of work life balance policies
• occupational health services
• learning resource centres
• discounted leisure, financial and shopping benefits

HR Benefits Brochure.

Inclusion

Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies.

PSD Scotland has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join.

We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in reasonable adjustments, please contact the Recruitment Team on [e-mail]

The final paragraph referring to content for application deadlines will be omitted.

Closing date for completed applications is 8th October 2026

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).