Senior Consultant, Business Analyst - Banking, Deloitte Digital

Deloitte LLP; Manchester, Belfast; On-site; GBP 35,000 - 55,000; Full time

Job summary

Deloitte Digital is seeking a Business Analyst to help Retail Banking companies achieve their objectives. This role involves analyzing business needs, developing specifications for products, and collaborating with technical teams. Ideal candidates will have strong analytical skills and experience in the Banking sector.

Qualifications

• Experience in the Banking sector is essential.
• Experience in project management and delivering projects on time and within budget.
• Strong understanding of Retail Banking or experience with Retail Banking clients.

Responsibilities

• Work with stakeholders to understand business needs related to Banking products.
• Analyze and document business processes and workflows.
• Develop functional specifications and use cases for Banking products.

Skills

Analytical skills

Problem-solving skills

Communication skills

Collaboration skills

Education

Relevant certifications such as CBAP or CCBA

Job description

Want to shape the future of online experiences? So do we.

Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society.

We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what's next, then work with our mixed-discipline team to make it happen.

As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes.

We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact where it matters most.

Connect to your opportunity

As a Business Analyst focused on products in Banking, propositions, and front office at Deloitte Digital, you will play a critical role in helping Retail Banking companies achieve their business objectives. Your primary responsibility will be to work with stakeholders to understand business needs and requirements related to Banking products, propositions, and front office operations. You will analyze and document business processes and workflows related to Banking products and propositions. Additionally, you will develop functional specifications and use cases for Banking products and propositions, collaborate with technical teams to ensure that solutions meet business requirements and are aligned with overall product and proposition strategies, and participate in testing and quality assurance activities related to Banking products and propositions.

Responsibilities also include:

• Providing support during implementation and post-implementation phases, including user training and support
• Conducting stakeholder interviews and facilitating workshops related to Banking products and propositions
• Identifying and documenting risks and issues related to Banking products and propositions, and providing recommendations for mitigation
• Developing and maintaining project documentation related to Banking products and propositions
• Staying up-to-date with industry trends and best practices in Banking products and propositions.

Connect to your skills and professional experience

To be successful in the role of Business Analyst at Deloitte Digital, you will need a combination of business and technical skills, as well as experience in the Banking sector. Additionally, you should have strong analytical and problem-solving skills, excellent communication and collaboration skills, experience in working with cross-functional teams and stakeholders, and experience in project management and delivering projects on time and within budget. Relevant certifications, such as CBAP or CCBA, are a plus.

• Strong understanding of Retail Banking or experience with Retail Banking clients in a similar role
• Experience in developing functional specifications and use cases
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Experience in working with cross-functional teams and stakeholders
• Experience in project management and delivering projects on time and within budget
• Relevant certifications, such as CBAP or CCBA, are a plus.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Customer

Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”

-Dan, Technology and Transformation