Senior Configuration Analyst | The Royal Marsden NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare provider in London seeks experienced Senior Configuration Analysts to enhance their Epic EPR system. Candidates should be certified in Epic applications and have a proven track record in managing configuration changes. This role focuses on improving workflows to support outstanding patient care in a collaborative environment.

Benefits

Flexible working opportunities

Learning and development opportunities

Wide range of staff benefits

Qualifications

• Certified or accredited in at least one Epic application.
• Strong track record of managing configuration changes in a live EPR environment.
• Experience supporting integrated workflows across departments.

Responsibilities

• Assist with the delivery of the Trust’s new electronic patient record (DHR) system.
• Work on integrated workflows to ensure a coordinated approach across all teams.
• Provide line management and supervision to Configuration Analysts within the team.

Skills

Epic application certification

Collaboration skills

Configuration management

Analytical skills

Job description

An exciting opportunity has arisen to join our Connect Team at The Royal Marsden NHS Foundation Trust. We are recruiting two Senior Configuration Analysts to support and enhance our Epic electronic patient record (EPR) system, working in partnership with clinical and operational teams to continuously improve digital tools that enable outstanding patient care.

Focused on supporting key clinical areas including Beacon/Willow (chemotherapy and pharmacy workflows) and Outpatients/PAS. These roles are fixed term to align with funded programme timelines.

We are seeking experienced and passionate individuals who are certified or accredited in at least one Epic application—preferably in Cadence, Referrals, Springboard, Grand Central, Beacon, Willow or Research. A strong track record of collaborating with operational teams and managing configuration change in a live EPR environment is essential.

We welcome applications from candidates who share our values, are committed to collaboration and innovation, and want to play a central role in improving cancer care through digital excellence.

As a Digital Health Record (DHR) Senior Configuration Analyst the post holder is responsible for:
• Assisting with the delivery of the Trust’s new electronic patient record (DHR) system
within a designated team
• Working on several integrated areas to ensure a coordinated approach across all teams
• Working in partnership with our partners, Great Ormond Street Hospital and Epic
• Analysing and suggesting ways to improve current workflows and working practices
• Facilitating agreement for changes in working practices with appropriate stakeholders
• Matching agreed workflows with those already built into DHR system and/or configuring
the DHR system using configuration tools to tailor the system
• Assisting with testing of the systems to ensure it is safe, usable, secure and robust

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.
• Support the ongoing optimisation and configuration of the Trust’s Epic system across multiple key applications.
• Work on integrated workflows, ensuring joined-up processes across departments.
• Lead on documentation and analysis of complex clinical and administrative workflows.
• Provide line management and supervision to Configuration Analysts within the team.
• Act as a subject matter expert, investigating issues, resolving queries, and engaging with end users to ensure the system is aligned to operational needs and best practice.
• Support the design and delivery of end-user training and offer on-call support when required.
• Gain additional Epic certifications where appropriate, supported by the Trust.
• Ensure configuration meets legal, clinical safety and regulatory standards while delivering measurable benefits to users and patients.


This advert closes on Friday 22 Aug 2025