Senior Conduct Risk Manager - Retail Shawbrook Retail Risk Manchester or Glasgow, GB Published [...]

Shawbrook Bank; Manchester, Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading bank in the UK is seeking a Senior Conduct Risk Manager for their Retail division. The role involves supporting compliance with FCA regulations, managing conduct risk, and fostering a strong compliance culture. Ideal candidates will have extensive knowledge of the financial services sector and the ability to influence stakeholders effectively. The position offers a dynamic work environment with opportunities for professional growth.

Benefits

Family-friendly policies from Day 1

Access to mindfulness and health apps

Employee Assistance Programme

Cycle to work scheme

Discounts

Pension

Qualifications

• Ability to work under pressure and manage multiple projects.
• Demonstrate values of excellence, openness, transparency, and integrity.

Responsibilities

• Maintain awareness of evolving regulatory landscape affecting Retail.
• Provide timely advice and training on regulations to Retail stakeholders.
• Promote an effective Compliance and Conduct culture within Retail.

Skills

Regulatory Awareness

Relationship Management

Influencing Stakeholders

Education

Deep understanding of financial services

Job description

The purpose of the ‘Senior Conduct Risk Manager - Retail’ role is to support the Retail franchise’s implementation and maintenance of the Bank’s Compliance & Conduct risk frameworks and policies to ensure compliance with FCA regulations and the Bank’s risk appetite.

This role will assist the Head of Conduct Risk - Retail in advising and supporting the Retail franchise to operate within risk and regulatory parameters.

Key Responsibilities

1. Regulatory Awareness & Change: Maintain awareness of the evolving regulatory landscape affecting Retail. Communicate updates promptly to the Head of Conduct Risk - Retail and relevant stakeholders. Support change delivery, attend meetings, and escalate risks as needed.
2. Policy: Support embedding Compliance & Conduct policies across Retail, ensuring timely communication of material non-compliance issues.
3. Compliance & Conduct Advice and Support: Provide timely advice and training on regulations and guidance to Retail stakeholders. Oversee non-regulatory change, attend meetings, and review assets like financial promotions.
4. Regulatory and Conduct Risk Management: Escalate breaches or risk events and track related actions within Retail.
5. Regulatory Governance: Support governance arrangements, attend risk forums, and oversee MI reports related to Compliance & Conduct risks.
6. Culture: Promote an effective Compliance and Conduct culture within Retail.

The Person

• Knowledge: Deep understanding of the financial services sector, especially Consumer Lending, Savings, Finance, and regulatory landscape.
• Capability: Ability to work under pressure, manage multiple projects, influence stakeholders, and present ideas clearly.
• Relationship Management: Collaborate effectively with 1st and 2nd line teams, building strong relationships and communicating well.
• Values: Demonstrate values of excellence, openness, transparency, and integrity.

The Opportunity

Shawbrook offers tailored financial products across SME, Real Estate, and Personal markets, combining expertise with digital innovation. We foster an agile, engaging culture focused on long-term value, diversity, and social responsibility.

Why Work With Us?

• Be part of a modern, dynamic bank
• Enjoy a fast-paced, innovative environment
• Contribute to solving complex challenges
• Join a diverse, inclusive culture
• Help society and the environment
• Grow professionally and personally

Rewards

We support your wellbeing, lifestyle, and contribution through comprehensive benefits, including:

• Family-friendly policies from Day 1
• Access to mindfulness and health apps
• Employee Assistance Programme
• Cycle to work scheme, discounts, pension, and more