Senior Conduct Risk Manager - Retail

Shawbrook Bank; Glasgow; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading bank in the UK is seeking a Senior Conduct Risk Manager for its Retail franchise. This role is pivotal in ensuring compliance with FCA regulations and maintaining the Bank's risk frameworks. The successful candidate will support the Head of Conduct Risk and collaborate with various teams to promote a culture of compliance. Key responsibilities include managing regulatory awareness, providing compliance advice, and overseeing governance arrangements. Ideal candidates will have a deep understanding of financial services and strong relationship management skills.

Qualifications

• Deep understanding of financial services, especially Consumer Lending, Savings, and Finance.
• Ability to work under pressure and manage multiple projects.

Responsibilities

• Maintain awareness of regulatory landscape and communicate updates.
• Provide advice and training on regulatory impacts to Retail staff.
• Report breaches or risk events and track related actions.

Skills

Regulatory Awareness

Stakeholder Management

Communication

Job description

The purpose of the ‘Senior Conduct Risk Manager - Retail’ role is to support the Retail franchise’s implementation and maintenance of the Bank’s Compliance & Conduct risk frameworks and policies to ensure compliance with FCA regulations and the Bank’s risk appetite.

This role will support the Head of Conduct Risk - Retail in advising and assisting the Retail franchise to operate within risk and regulatory parameters.

Key Responsibilities

1. Regulatory Awareness & Change: Maintain awareness of the evolving regulatory landscape affecting Retail, communicate updates to stakeholders, and support the delivery of change initiatives, including participating in change meetings and escalating risks as needed.
2. Policy: Support embedding of Compliance & Conduct policies across Retail, ensuring timely communication of material non-compliance to relevant stakeholders.
3. Compliance & Conduct Advice and Support: Provide timely advice and training to Retail staff on regulatory impacts, oversee non-regulatory change, review and approve financial promotion assets.
4. Regulatory and Conduct Risk Management: Report breaches or risk events, and track related actions within Retail.
5. Regulatory Governance: Assist in maintaining governance arrangements, participate in forums, and oversee MI related to Compliance & Conduct risks.
6. Culture: Promote an effective Compliance and Conduct culture within Retail.

The Person

• Knowledge: Deep understanding of financial services, especially Consumer Lending, Savings, and Finance, and the regulatory landscape.
• Capability: Ability to work under pressure, manage multiple projects, influence stakeholders, and communicate effectively.
• Relationship Management: Collaborate with 1st and 2nd line teams, develop strong relationships with colleagues across functions.
• Values: Demonstrate values of excellence, openness, transparency, and integrity.