Senior Conduct Risk Analyst – 28874

The Emerald Group; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prominent financial services company in London seeks a Senior Conduct Risk Analyst to oversee the management of the Conduct Risk framework. The ideal candidate will have a degree, experience in a financial institution, and strong knowledge of conduct risk regulations in the UK and EEA. Proficiency in English and French is essential. This permanent role offers an opportunity to engage with stakeholders and enhance conduct-related processes.

Qualifications

• Experience in a financial institution, ideally in insurance or reinsurance.
• Excellent knowledge of conduct risk regulatory requirements in the UK and EEA.
• Experience in complaints handling and conduct-related controls.

Responsibilities

• Manage and oversee the Conduct Risk framework across entities.
• Support the operation and enhancement of conduct procedures and systems.
• Act as a co-lead on conduct responsibilities with the Senior Compliance & Conduct Manager.

Skills

Conduct Risk management

Regulatory knowledge

Stakeholder communication

English proficiency

French proficiency

Education

Degree in relevant field

Job description

The Senior Conduct Risk Analyst is responsible for assisting in the management and oversight of the Conduct Risk framework across all in-scope entities

• Location: London
• Category: Risk
• Type: Permanent

Key Duties (Including but not limited to):

• Be a subject matter expert on all conduct related matters including the Consumer Duty, FCA General Pricing Practice requirements, and associated annual submissions (FCA value measures reporting, pricing reporting and annual pricing attestation), along with relevant EU requirements
• To support the operation of the Company’s Conduct Risk framework through the maintenance, development and enhancement of procedures and systems in relation to the management of Conduct Risk and the Consumer Duty in the UK and Product Oversight and Governance in the EEA
• To take a co-lead role alongside the Senior Compliance & Conduct Manager in all conduct responsibilities managed by the team and be a joint point of contact for stakeholders on conduct related enquiries including but not limited to wordings, claims denials, review of high conduct risk management information, and complaints
• Degree and experience in a financial institution, preferably an insurance or reinsurance company (or similar organization)
• French (Can take part in discussions on familiar subjects in meetings. Can write memos, simple letters and reports)
• English (Can lead discussions and negotiations at the highest level. Writes complex reports. Rarely makes grammatical mistakes)
• Excellent knowledge of insurance industry practices and current regulatory requirements for the management of Conduct Risk both in the UK and EEA
• Experience in operating conduct related controls with an assurance framework
• Experience in complaints handling, preferably including Company Market and / or European operations