Senior Conduct Risk Analyst – 28874

Emerald Group Ltd; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A financial services company in London seeks a Conduct Risk Expert to provide expertise on regulatory requirements and support the development of conduct risk procedures. The successful candidate will have experience in financial institutions, with a focus on insurance and proficiency in both English and French. This role offers a chance to make a significant impact within the organization.

Qualifications

• Experience in a financial institution, preferably insurance or reinsurance.
• Ability to handle discussions and write reports in English and French.

Responsibilities

• Be a subject matter expert on conduct-related matters.
• Support the operation of the Company’s Conduct Risk framework.
• Assist with conduct responsibilities and stakeholder inquiries.

Skills

Subject matter expertise in conduct-related matters

Proficiency in French

Proficiency in English

Education

Degree in a relevant field

Job description

Overview

Key Duties (Including but not limited to):

1. Be a subject matter expert on conduct-related matters including the Consumer Duty, FCA General Pricing Practice requirements, and associated annual submissions (FCA value measures reporting, pricing reporting, and annual pricing attestation), along with relevant EU requirements.
2. Support the operation of the Company’s Conduct Risk framework through the maintenance, development, and enhancement of procedures and systems related to Conduct Risk and Consumer Duty in the UK, as well as Product Oversight and Governance in the EEA.
3. Assist the Senior Compliance & Conduct Manager in all conduct responsibilities managed by the team and serve as a point of contact for stakeholders on conduct-related inquiries, including wording, claims denials, review of high conduct risk management information, and complaints.

Qualifications required:

1. Degree and experience in a financial institution, preferably an insurance or reinsurance company or similar organization.
2. Proficiency in French (able to participate in discussions on familiar topics in meetings, and write memos, simple letters, and reports).
3. Proficiency in English (able to lead discussions and negotiations at the highest level, and write complex reports with minimal grammatical errors).

Experience required:

1. Excellent knowledge of insurance industry practices and current regulatory requirements for Conduct Risk management in the UK and EEA.
2. Experience operating conduct-related controls within an assurance framework.
3. Experience in complaints handling, preferably including Company Market and/or European operations.