Senior Conduct & Compliance Monitoring Officer (12 month FTC)

Starling Bank Limited; London, Cardiff; Hybrid; GBP 55,000 - 80,000; Full time

Job summary

Starling Bank Limited is seeking a Senior Conduct & Compliance Monitoring Officer for a 12 month fixed term contract. The role involves oversight of first line compliance teams to ensure regulatory obligations are met while fostering a collaborative working environment.

Benefits

25 days holiday plus public holidays

Extra holiday for your birthday

Annual leave increases with length of service

Life insurance at 4x your salary

Private Medical Insurance

Generous family-friendly policies

Perkbox membership

Qualifications

• Experience in compliance monitoring.
• Good working knowledge of relevant laws and regulations.

Responsibilities

• Deliver thematic Conduct & Compliance Oversight reviews.
• Support team members with compliance reviews.
• Build relationships with 1LoD teams.

Skills

Excellent communication

Analytical skills

Problem Solving

Relationship Building

Judgement and decision making

Planning and prioritisation

Curiosity and inquisitiveness

Job description

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

We're looking for a Senior Conduct & Compliance Monitoring Office to provide second line of defence (2LoD) oversight over 1LoD (first line of defence) teams, so that they meet their regulatory obligations and effectively manage their regulatory compliance and conduct risks.

Please note; this role is a 12 month fixed term contract.

Key Responsibilities

• Deliver thematic Conduct & Compliance Oversight reviews as part of a high performing Oversight team, providing independent challenge to Starling Bank’s first line of defence (1LoD) teams.
• Delivery of thematic Conduct & Compliance reviews with an initial focus on customer and control remediation.
• Ability to write up findings related to oversight reviews in a timely manner, clearly and accurately.
• Build strong relationships with 1LoD to deliver a collaborative working environment between Compliance and the business.

• Ability to support team members with the completion and delivery of compliance reviews and findings.

• Good working knowledge of relevant laws, regulations, and industry best practices.
• Experience in compliance monitoring
• Excellent communication (written and verbal), relationship building and influencing skills, with the ability to communicate effectively to a variety of audiences.
• Proven analytical and problem solving skills, with the ability to understand and interpret business knowledge.
• Sound judgement and decision making, planning and prioritisation skills, with the ability to see things through to resolution at all times.
• Have a naturally curious and inquisitive approach to work, proactively questioning the status quo where appropriate.
• Be resilient and not shy away from having difficult conversations.

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.