Senior Compliance Manager (6mth FTC)

Clearbank Limited; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial services company in London is looking for a Regulatory Compliance Specialist to provide compliance support for new product initiatives. The ideal candidate will have a deep understanding of relevant regulations and experience in policy writing. This role requires strong communication skills and the ability to work in a fast-paced environment. ClearBank values diversity and is committed to creating an inclusive workplace.

Benefits

Enhanced family leave policies

Partnership with Code First Girls

Focus on neurodiversity in the workplace

Qualifications

• Deep understanding of Payments Services Regulations, BCOBS, FSCS, and Data Protection Regulation.
• 2nd line experience of policy writing.
• Experience writing operational procedures and guidelines.

Responsibilities

• Provide regulatory compliance guidance for new products and propositions.
• Collaborate with stakeholders to ensure compliance expectations are met.
• Review and update existing policies for corporate clients.

Skills

Regulatory and compliance technical expertise

Ability to prioritize workloads

Strong verbal skills

Excellent written skills

Team player mentality

Job description

Overview

ClearBank is undertaking a major transformation initiative under the banner of Build the Bank, focused on new initiatives and delivering these safely and quickly into our BAU (Run the Bank teams) without missing a beat on running the business. As a key player in our Build the Bank team we require an experienced regulatory compliance specialist to provide essential support, input, and oversight of first line recommendations with regards to conduct and compliance risk management, so that we continue to meet all our regulatory obligations. This role will be pivotal in supporting the build out of our new propositions, ensuring we meet our regulatory obligations, focusing on high priorities that will drive product expansion, revenue growth, and business scaling. The role requires understanding relevant regulatory compliance requirements and standards and the ability and subject matter expertise to practically apply them to new markets and product propositions. The role is ideal for an ambitious and intellectually agile compliance professional who has a delivery-focused mindset and a can-do attitude. Detailed responsibilities: this role requires you to adapt to dynamic environments and foster a client-focused and innovative culture, while effectively balancing operational and regulatory priorities.

Responsibilities

• Provide regulatory compliance guidance and technical subject matter expertise for new products and propositions, from ideation and innovation through to customer onboarding.
• Collaborate with key stakeholders across the bank, providing awareness of conduct, compliance and regulatory expectations as they relate to the work of the Build the Bank team, to ensure good outcomes are achieved for both ClearBank and its customers.
• Act as a trusted advisor for the 1st line.
• Partner closely with the Financial Crime team.
• Opine and provide guidance to the 1st line as they prepare customer facing guidance for corporate clients, covering customer services standards and procedures, data management and privacy guidelines, incident reporting processes and other administrative requirements as required by ClearBank.
• Review and update existing internal policies and standards as required for embedded corporate clients, considering differences specifically in relation to regulated and non-regulated activities.
• Support ad hoc tasks and projects within the Build the Bank team.

What we are looking for

• Regulatory and compliance technical expertise, including a deep understanding of the Payments Services Regulations, BCOBS, FSCS, Data Protection Regulation, DISP, SYSC, Consumer Duty, Vulnerable Customers, Open Banking, Financial Promotions and Conflicts of Interest.
• 2nd line experience of policy writing.
• Ability to prioritise and manage demanding workloads in a fast-paced environment, while maintaining high levels of quality and competency.
• Strong verbal skills, with the ability to articulate complex requirements clearly.
• Excellent written skills, with attention to detail and experience writing operational procedures, standards and guidance.
• A team player mentality with strong interpersonal skills and the ability to build a network of contacts across the bank and externally.
• You will thrive at ClearBank if you are: Customer-Focused, Innovative, Curious, Creative, Tech-Savvy, Hands-On.

Culture, Diversity and Inclusion

ClearBank is Where You Can belong: At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work.

• 42% of our senior management roles are held by women
• Our enhanced family leave policies
• Launching our partnership with Code First Girls
• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Hiring process

Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get to know more about you, your experience and how your skills align with the role (via phone or Teams). You can expect to hear back within seven days after this meeting. First Interview: One hour with a member of our hiring team focusing on your skills, competencies and ways of working, with time to ask questions about the role, team and culture (via Teams). Second Interview: A competency-based interview with one or more team members. Final Stage: A final meeting with the Head of Department (45-60 minutes). Offer: We will aim to get back to you within seven days of your interview with feedback. We may occasionally need more time and will keep you informed. Equal Opportunities: ClearBank is committed to equal opportunities and values diversity. We provide reasonable adjustments for candidates during the recruitment process. We encourage applicants from all backgrounds and perspectives to apply.