Senior Compliance Manager

Social network you want to login/join with:

Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over £3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology.

Application Closing Date: Friday 18th April 2025

Hybrid Working Pattern - 3 days in Office & 2 WFH

About us

Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.

We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme.

Company Benefits

• Competitive Salary and Company Bonus
• Competitive holiday allowance plus bank holidays
• Option to purchase an additional 10 days holiday
• Pension contribution and Life Assurance
• Income Protection Scheme and Season Ticket Loan
• Medical Cover (After Probation)
• Electric Car Scheme and Money Coach (After Probation)

The Role:

The Bank’s Compliance function sits within the 2LOD reporting to the Director of Compliance. Key responsibilities include tracking upcoming regulatory changes as part of horizon-scanning and via the Regulatory Change Forum. The Bank’s subject matter experts assess the impact of new requirements and propose associated management actions. An update on relevant regulatory changes is presented to Executive and Board Committees each month. Compliance also supports the developments of all new products and services, including digital initiatives, such as the mobile banking app and ensuring compliance with the Consumer Duty.

Compliance also owns the Bank’s Attestation Policy which applies to in-scope Senior Management Function role holders and is an integral part of the Bank’s risk management framework. It provides an ongoing view of the status of the risk management and controls in place via ownership and quarterly attestation by the SMFs on matters within their areas of responsibility as agreed in their Statements of Responsibility. Consequently, it also supports the Bank’s ongoing commitment and adherence to the requirements and principles of the SMCR, Consumer Duty and other regulatory requirements within the responsibilities of the SMFs.

Responsibilities:

• Engaging with the business/1LOD in an advisory capacity and dealing with ad hoc queries and incidents in a timely manner, ensuring that the Consumer Duty and all other regulatory standards are complied with.
• Assist with identifying regulatory and/or industry developments that are likely to affect the Bank, analysing them and taking a lead role in implementation by providing commercially focused, practical advice on upcoming regulations, advising the business/1LOD on the systems and controls required to ensure adherence.
• Lead on incident reporting management and as required related notifications (e.g. SUP_15 and PSD2).
• Participate and support the business/1LOD on other remediation exercises as required.
• Lead on reviewing and assessing new product and services and attend the monthly Product & Services stakeholders committee.
• Cover/provide support as required to the Senior Compliance Manager responsible for the management of SMCR Form A applications and other related SMCR activities, such as the updating of the Management Responsibilities Map and SMCR training sessions.
• Lead the Compliance function on regulatory projects which arise, working with key business stakeholders and ensuring all relevant regulatory notifications are made.
• Take a lead/support the Compliance Director with regulatory communications and liaison as required.
• Lead on the effective assessment of Conflicts of Interest and the ongoing management of the Bank’s Conflicts of Interest register, ensuring all Conflicts of Interest are identified and managed appropriately in line with policy.
• Assist or lead on the annual review of the Conflicts of Interest policy and other Compliance owned policies.
• Lead on the preparation of Compliance reporting to oversight committees, including Compliance and Risk Committee (CRC), ExCo and Board committees.
• Assist with preparing an annual strategic compliance plan setting out the key areas of focus during the forthcoming year.
• Assist with training Bank staff on relevant regulatory requirements, such as the Consumer Duty, Conflicts of Interest, Conduct risk and SMCR, etc.
• Assist in ensuring the Bank’s regulatory reporting through regulatory systems is carried out in order to fulfil the full suite of the Bank’s regulatory obligations.
• Assisting with maintenance of the Compliance Manual; and other policy and procedure documents.
• Assist the Compliance Director, as required, to ensure the Bank meets its ongoing regulatory responsibilities.
• Deputising for the Compliance Director, as required, at meetings and committees.
• Experience of managing, or holding a senior position in, a high-performance Compliance function. For example, a similar Compliance Advisory role operating at VP/Senior Manager level, ideally within retail banking.
• In-depth regulatory knowledge across a wide range of core compliance topics such as Consumer Duty, SYSC, DISP, BCOBS, Conflicts of Interests, PSD2, Conduct Risk and Operational Resilience.
• 5+ years’ experience in a 2LOD Compliance function, ideally within retail banking.
• In-depth broad knowledge of FCA and PRA regulatory frameworks and compliance requirements within the retail banking industry.
• Familiarity with the retail banking industry’s core products and services, such as mobile banking apps, cash ISAs, personal current accounts, fixed rates bonds, business current accounts and aggregators.
• Experience of regulatory communication and liaison, such as SUP 15 Notifications and Principle 11 disclosures.
• A degree in business, finance, economics or a related banking or compliance professional qualification.

Behavioural Attributes:

• Excellent communication skills, both written and oral, with excellent report writing skills that enable you to communicate technical concepts in a practical manner to stakeholders across the business.
• Ability to impact and influence at all levels of the organisation, including senior stakeholders.
• Ability to proactively manage direct deliverables independently and to a high standard.
• Need to be comfortable collaborating in a fast-paced environment.
• Strong attention to detail and accuracy with a proactive mindset and a desire to learn and grow.
• Ability to coach and mentor junior team members to support with the development of the skill set of the wider Compliance team.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.