Senior Complex Care Officer – Adult Care

Lincolnshire pa.; Lincoln; On-site; GBP 42,000 - 54,000; Full time

Job summary

Lincolnshire County Council is seeking a Senior Complex Care Officer to lead strategic commissioning for adults with complex needs. The role involves sourcing and securing appropriate care packages, managing complex cases, and ensuring value for money within strict timelines.

The post requires expertise in procurement, relationship building, and market analysis to support robust commissioning decisions and safeguard vulnerable adults.

Qualifications

• Procurement professional with knowledge of external commissioning, procurement and project management.
• Experience with public sector health or social care commissioning and end-to-end procurement processes.

Responsibilities

• Source and secure the right care and support package in complex cases for adults with eligible need.
• Manage the most complex cases, including micro commissioning and competitive tenders.
• Identify, mitigate and manage risks, safeguard vulnerable adults, resolve disputes and meet urgent deadlines.

Skills

Procurement knowledge

Public sector procurement

Negotiation skills

Job description

We have an opportunity for you to join us as a Senior Complex Care Officer.

We are establishing a new Strategic Commissioning Service, within our Adult Care Directorate which includes a new approach to Care Sourcing and are ambitious about our plans to invest in and advance our approach to innovative, evidenced based commissioning, driving the delivery of positive outcomes for the people of Lincolnshire, in a compliant and efficient way.

To deliver this business-critical function, we are seeking to appoint an exceptional senior officer who will source and secure the right advice, care and support package in the most complex cases for adults with an assessed eligible need, across all care types, at the right time and at the right cost.

Our Senior Officers will manage the most complex cases including, but is not restricted to instances where it is necessary to undertake micro commissioning and competitive tender processes, utilising existing frameworks and contracts or via the open market. They will have significant responsibility for supporting the identification, mitigation and management of risks, safeguarding vulnerable adults, resolving disputes and meeting tight, and often urgent, deadlines.

How our team works is just as important to us as what we do and you will be expected to embody the Councils values as together the whole team establishes our new function, embeds new ways of working and fosters a collaborative, supportive, caring and learning culture.

You will be:

• A procurement professional with knowledge and experience of external commissioning, procurement, project management, or related discipline who can demonstrate a detailed understanding and excellent knowledge of the public sector, health or social care end to end commissioning, all public procurement activity, legislation, regulations, policies, best practice and markets.
• Someone with experience in building and maintaining effective relationships at all levels with advanced communication and negotiation skills, the ability to provide effective challenge with sensitivity and diplomacy along with expert analytical and report writing skills which support effective, informed decision making.
• Have evidence of being able to apply knowledge and understanding of return on investment models, market analysis, benchmarking, supplier development, supply chain management, market management, evaluation models and contract management processes.

Please refer to the 'PERSON SPECIFICATION' in the attached job description for more details on the requirements of the postholder.

Why Join Us?

• Shape the future and make a real difference: You will translate strategic vision into reality, and through delivering the end-to-end commissioning cycle, your work will directly contribute to improving lives across Lincolnshire.
• Work in a dynamic supportive environment: In joining the Strategic Commissioning Service you can be guaranteed a warm welcome and will be surrounded by a friendly, supportive caring and compassionate team, dedicated to ensuring success.
• Know you are at the heart of our organisation: We believe our people are at the heart of everything we do. That's why we offer a rewarding package designed to support your work-life balance, health and wellbeing, financial security, and career growth. Find out more about our offer to you here

Closing date: 4th October 2026

Interviews will be held between 12th October and 23rd October.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, details your applicable experience and how you meet the essential and desirable criteria for the role as set out in the Job Description, and what you feel you can bring to this role, the team and the wider County Council.

Refer to our Job Information Pack here to support you in your application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact [e-mail].

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.