Senior Communications Executive

Nando's UK & IRE; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the restaurant industry is looking for a Senior Communications Executive to manage both internal and external communications projects. The role involves writing, project management, and collaboration with teams to enhance the brand's presence. Ideal candidates will have significant experience in communications, a talent for storytelling, and a passion for engaging employees.

Benefits

Company bonus

25 days holiday + bank holidays

Free Nando’s when you're working

Annual team trips

Reward membership scheme

Four-week sabbatical every five years

Qualifications

• 3+ years in internal communications or employee engagement.
• Strong writing and storytelling skills.
• Experience managing a content or editorial calendar.

Responsibilities

• Create engaging internal communications content.
• Coordinate multiple communications initiatives.
• Collaborate with Brand and external agencies.

Skills

Writing

Project management

Communication

Organizational skills

Team collaboration

Digital communication tools

Job description

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A bit about us...

Ask people where Nando’s comes from and you’ll get a different answer every time. Portugal? Mexico? The UK? Our story actually starts in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa. With stops in Mozambique and the UK along the way.

It was 1987 and Robbie Brozin and Fernando Duarte opened their first chicken restaurant. Then another. And then another. Fast forward five years and Nando’s landed in the UK. Now, with over 500 restaurants (and counting), our PERi-PERi is a bestselling hot sauce and Nando’s has become as big a part of culture as drinking tea.

We’ve got a growing family of 20,000 Nandocas (what we call our employees), fuelled by our values: Pride, Passion, Integrity, Courage and Family. We care as much about them as we do our legendary, flame-grilled PERi-PERi – because it’s the people that make the chicken.

Inspired by our Southern African heritage, we know and value the richness diversity brings. So we're committed to creating an inclusive and respectful culture for all. We’ve even been recognised as one of the industry leaders by the Financial Times.

We’re looking for a driven and creative Senior Communications Executive to support and manage a variety of projects across internal and external communications. This role is based in the Customer team and is perfect for someone who’s an exceptional writer, a confident project manager, and has a sharp eye for building brand presence across internal and external channels.

A day in the life

Internal Communications

Create people-first content that reflects our values and culture, celebrating successes, spotlighting teams, sharing stories, and reinforcing our internal brand pillars

Support Nandoca engagement initiatives and campaigns, including events.

Plan, manage, and maintain the internal communications content calendar to ensure cadence, consistency, and alignment with key business milestones and campaigns.

• Operational Communications:

Support on sharing day-to-day information that Nandocas need to perform their roles, and restaurants need to run brilliant shifts.

Ensure effective use of all internal channels.

Track engagement, gather feedback, and continuously improve how we communicate with our restaurant and Central Support teams.

External Communications

• Help with storytelling around our employer value proposition externally.

• Collaborate with Brand, People and external agencies.

Project Management

• Coordinate and track progress across multiple communications initiatives.

• Manage timelines, deliverables, and stakeholders to ensure content is delivered on time and to a high standard

Hot Skills

• 3+ years in internal communications, employee engagement, or a similar role ideally in a fast-paced, multi-site or retail/hospitality business.

• A strong writer and storyteller with a talent for turning complex or operational information into easy-to-understand, engaging content.

• Organised and detail-oriented, with experience managing a content or editorial calendar.

• Confident working across teams and with all levels of the business.

• Comfortable with digital comms tools and platforms

• A positive, can-do attitude with a passion for people.

• Company bonus
• 25 days holiday + bank holidays
• Free Nando’s when you're working (and 40% discount when you're not)
• Annual team trips, AKA a free holiday
• Reward membership scheme and access to great discounts
• Four-week sabbatical every five years you’ve been with us

This hybrid role will be required to be in the Putney office 3 times a week

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Restaurants and Hospitality

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