Senior Commercial Workout Officer

NBT Bancorp Inc.; Norwich; On-site; USD 109,000 - 146,000; Full time

Job summary

A leading financial institution seeks a Senior Commercial Workout Officer in Norwich, responsible for managing complex commercial relationships and mitigating risks. The ideal candidate will have extensive experience in commercial lending and workout strategies, with strong analytical and negotiation skills. This role requires effective communication and organizational abilities, with the opportunity for professional growth within the company.

Benefits

Generous Paid Time Off

Comprehensive Medical Coverage

Flexible Spending Accounts

Employer-Paid Disability Coverage

401(k) Plan with Employer Matching

Tuition Reimbursement

Qualifications

• 15 years of combined commercial lending/workout experience, with 5 years preferred in workout.
• Knowledge of business collection laws and regulations.
• Ability to manage multiple cases and work independently.

Responsibilities

• Manage a portfolio of high-risk commercial loans and relationships.
• Analyze assigned relationships and develop solutions to mitigate risk.
• Negotiate complex restructurings and implement exit strategies.

Skills

Commercial Lending

Credit Analysis

Negotiation

Organizational Skills

Effective Communication

Education

Bachelor's Degree or equivalent

Job description

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Senior Commercial Workout Officer, Norwich

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Client:

NBT Bancorp Inc.

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6be430689906

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Pay Range: $109,085.00 - $145,462.00Responsible for managing a portfolio of high-risk C & I, CRE and Business Banking relationships, specifically, but not limited to those with the most complex nature and larger exposures. Responsible for analyzing assigned relationships, evaluating information from a range of sources, and to develop solutions appropriate for each situation to mitigate the risk of loss to the Bank and/or reduce the level of non-performing assets. Responsible for developing and maintaining strong working relationships with borrowers; successfully negotiating the more complex restructurings and loan agreements, and implementing such plans, including exit strategies, while ensuring compliance with any regulatory requirements. Ability to identify and recommend referral of accounts for liquidation and/or legal action, when necessary, and oversee all aspects of these processes to maximize recovery while controlling expenses.

Education and Experience:

Bachelor's Degree or equivalent education and experience

15 years of combined commercial lending/commercial workout experience, with at least 5 years of commercial workout experience preferred

Skills and Abilities:

Comprehensive and advanced understanding of Commercial Lending, credit and collateral analysis.

Extensive knowledge of business collection laws and regulations and understanding of the different requirements and options available in each of the states in which the Bank does business

Strong credit skills, including the ability to analyze all levels of financial statements

Thorough knowledge of any specific requirements for handling problem loans under SBA, FSA, USDA or other government guaranty programs

Strong negotiation skills are key to successful implementation and execution of a workout plan. The officer must be able to gain the borrower’s support by displaying knowledge of the business and the underlying challenges, thus ensuring a cooperative relationship.

Strong judgment and organizational skills are required.

Effective communication skills, both written and verbal, are essential.

Must be able to manage multiple cases, work under pressure and work independently with minimal supervision.

Unique Job Characteristics and Requirements:

Some travel required. Working nights and weekends may be required on occasion.

Tasks Performed:

45% Shadow Account Management: Working in tandem with the commercial lending team on high-risk line handled loan relationships in an effort to prevent further deterioration. The goal would be to fix, modify, retain or exit relationships to prevent further deterioration and have a positive impact on asset quality. This will be accomplished by providing advice and consultation to the commercial lending team, credit administration, the borrower, participant lenders, legal counsel and various third-party vendors. Early identification of risk and implementation of a comprehensive workout strategy will be the hallmarks.

45% Asset Quality Remediation: management of the highest risk commercial loans. This includes non-accruals, foreclosures, liquidations, bankruptcies and ORE. Working with internal peers, including but not limited to credit administration, commercial lending, accounting, loan review and the Borrower and all third-party vendors to develop and employ workout strategies designed to improve asset quality metrics (criticized, delinquency, non-accrual, ORE, loss and recoveries).

5% Responsible for maintaining, marketing and managing disposition of other assets acquired by the Bank, including foreclosed real estate OREO.

5% Other duties as assigned.

Physical Requirements:

Communicate effectively with internal and/or external customers

Stationary 75% of time or greater

Move Objects to Maximum 10 lbs

Benefits for Full-Time Employees:

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.

Parental Leave: Six weeks of paid leave at 100% of your salary.

Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.

Dental and Vision Coverage: Ensuring your overall health and well-being.

Flexible Spending Accounts: For healthcare and dependent care expenses.

Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchaseadditional long-term coverage.

Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.

Voluntary Benefits: Including hospital, accident, and critical illness coverage.

Retirement Plans:Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.

Adoption Assistance: Supporting your growing family.

Tuition Reimbursement: Invest in your education and career growth.

Employee Assistance Program (EAP): Access to support and resources.

Financial and Banking Services: Various benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:

Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.

Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:

Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future

Paid Sick and Safe Leave: For your health and safety.

Employee Assistance Program (EAP): Access to support and resources.

Financial and Banking Services: Various benefits and financial planning assistance.