Senior Commercial Underwriter Ecclesiastical Insurance UK · Birmingham ·

Benefact Group plc; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Benefact Group plc is seeking a Senior Underwriter for its Birmingham office. In this role, you will manage a diverse portfolio, mentor team members, and contribute to underwriting excellence. Join a collaborative organization dedicated to sustainability and charitable causes, offering competitive salaries and generous perks.

Benefits

Generous annual bonus scheme up to 24%

25 days annual leave plus bank holidays

Private healthcare and life assurance

Full study support for professional qualifications

Employee Assistance Programme

Volunteering days

Access to virtual GP

Enhanced maternity and paternity pay

Qualifications

• 5 GCSEs including Maths and English at grade C or above.
• Qualified CERT CII.
• Proven track record of customer service.

Responsibilities

• Manage a diverse portfolio with premiums from £5,000 to £250,000.
• Mentor and coach team members, conducting audits.
• Build and maintain commercial relationships.

Skills

Customer Service

Stakeholder Management

Verbal Communication

Coaching

Education

Minimum of 5 GCSEs including Maths and English

CERT CII

A-levels or equivalent higher education

Dip CII (or commitment to achieve)

Tools

IT Skills

Job description

Working hours:35 hours per week, Monday to Friday

Duration:Permanent

Location: Birmingham

Job ref: 203901

About the role

Join Ecclesiastical as a Senior Underwriter, where you'll take ownership of a diverse portfolio, managing renewals with premiums ranging from £5,000 to £250,000 and beyond. You’ll handle some of our most fascinating risks and valued customers, ensuring seamless mid-term servicing.

In this role, you’ll also play a key part in mentoring and coaching team members, conducting audits, and collaborating with commercial partners. You’ll work closely with various stakeholders and referral points within the business, contributing to a dynamic and high-performing underwriting team.

Why join us

Be part of a collaborative, inclusive, ambitious culture committed to making a difference and working towards a more sustainable future. Ranked amongst the UKs top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities, with all of our profits going to charity and good causes.

What you’ll be doing

• Develop, negotiate, and profitably underwrite existing business caseload within own authority and in line with rate/commercial strategy, delivering underwriting excellence through specialist knowledge and support.
• Act as referral point for the team providing coaching, training and support for colleagues including supporting lesser experienced members of the team with their broker engagement and Underwriting development.
• Plan, prioritise and manage individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service and support Ecclesiastical’s right first-time approach maintaining successful Internal and External relationships.
• Build and maintain commercial relationships including commercial visits and activity.
• Identification of areas for continuous improvement and simplification in our processes and ways of working including sharing of best practice and knowledge which would benefit the wider team.

What you’ll need to have

• Minimum of 5 GCSE’s including Maths and English at grade C or above or equivalent experience
• Qualified CERT CII
• A proven track record of delivering exceptional customer service.
• Appropriate IT skills
• Strong verbal communication skills
• Experience of acting as a coach within a commercial environment including taking referrals.
• Experience of effective stakeholder management within a commercial environment
• Experience of meeting commercial partners/stakeholders

What makes you stand out

• Candidates should possess qualifications beyond GCSE level, such as A-levels, a diploma, or relevant higher education certifications
• Qualified Dip CII or commitment to achieve within an agreed timescale
• Experience of conducting training in a classroom setting
• Experience of meeting end customers

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Group Personal Pension - up to 12% employer contribution
  
• Generous annual bonus scheme up to 24%
• 25days annual leave plus bank holidays, and a holiday buy and sell scheme
  
• A range of health and wellbeing benefits, including private healthcare, income protection and life assurance
  
• Up to £400 annual personal grant to a charity of your choice
  
• Encouraged to take at least one volunteering day per year
  
• Employee Assistance Programme
  
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

Hear from the hiring manager

"The Birmingham region is a thriving and highly successful business area within Ecclesiastical Insurance. Over the past seven years, it has nearly doubled in size—both in headcount and Gross Written Premium (GWP)—all while maintaining exceptional underwriting quality.

This commitment to excellence has strengthened profitability, allowing us to contribute even more to charitable causes. The Birmingham office has a remarkable story to tell, and now’s your chance to be part of it."

About us

Ecclesiastical Insuranceoffer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26