Senior Commercial Optimisation Manager

HOLLAND AND BARRETT; Nuneaton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A health and wellbeing retailer in Nuneaton is looking for a Senior Commercial Optimisation Manager to lead supplier negotiations and shape commercial strategies. The ideal candidate has experience in category management and a strong background in supplier negotiations. This role offers a unique opportunity to build a commercial culture focused on strategic value. The company provides a competitive salary and various wellbeing benefits.

Benefits

Health Cash Plan

Life Assurance

Private Virtual GP

FREE at-home blood test kit

Holiday Purchase option

Pension Contribution

25% Colleague Discount

£/€50 Annual Product Allowance

Qualifications

• Strong background in category management, buying, or procurement.
• Proven experience in supplier negotiations.
• Ability to work with data and financials.

Responsibilities

• Lead supplier value chain negotiations to uncover opportunities.
• Coach commercial teams on negotiation capabilities.
• Refresh commercial terms with suppliers.
• Drive strategic alignment with senior stakeholders.
• Build a new commercial mindset within the organization.

Skills

Category management experience

Supplier negotiations

Data and financial analysis

Stakeholder influencing

Cross-functional collaboration

Value chain management

Job description

Holland & Barrett is growing fast - and we're just getting started. With double-digit growth for the past two years, we're on a mission to help people take control of their health and wellbeing. Backed by a bold three-year strategy, we're investing in our people, expanding our store footprint, modernising our digital platforms, and launching innovative, science-backed products. In the past year alone, we've opened 36 new stores, refreshed over 320 locations, and grown our customer base by 9%, reaching record levels of satisfaction.

Our growth isn't limited to the UK. We're expanding internationally, with strong momentum across Ireland, the Netherlands, Belgium, and beyond - driving a 19% increase in global revenues last year. At the same time, we're transforming our digital experience: replacing legacy systems, modernising our supply chain, and launching personalised wellness solutions that make it easier than ever for customers to access the support they need, wherever they are.

If you're looking to be part of a business that's growing fast, embracing innovation, and focused on making a real difference for its customers, Holland & Barrett offers a unique opportunity.

The Role:

Purpose of Role

As our Senior Commercial Optimisation Manager, you'll play a pivotal role in delivering one of the key pillars of our transformation strategy: reducing the cost of doing business. As we evolve our operating model, this role will be central to unlocking incremental commercial value - through smarter supplier terms, strategic negotiation, and a refreshed approach to supplier partnerships.

This isn't a role for someone looking to maintain the status quo. It's a chance to build something from the ground up - redefining how we partner with suppliers, embedding new ways of working, and driving a commercial culture that's insight-led, collaborative, and focused on long-term strategic advantage. And as the model proves successful, there's a clear ambition to scale it internationally.

What You'll Be Doing

Lead Supplier Value Chain Negotiations - You'll apply value chain analysis techniques to uncover hidden opportunities across the supplier lifecycle. Your focus will be on translating insight into negotiation strategies that deliver measurable value - not just short-term wins, but sustainable commercial outcomes.

Coach Commercial Teams - Working closely with Category Managers and cross-functional teams, you'll embed negotiation capability, data storytelling, and value chain thinking. You'll act as a strategic coach - raising the bar on how we approach supplier conversations and commercial decision-making.

Refresh Commercial Terms - You'll join at a critical moment as we refresh our supplier terms for the first time in five years. This is your chance to help define what it means to be a supplier to Holland & Barrett, and to shape the commercial frameworks that underpin our partnerships.

Drive Strategic Alignment - You'll influence senior stakeholders across Buying, Finance, Supply Chain, and Digital - aligning the business around shared value opportunities and supporting the execution of commercial strategies that deliver against our three-year plan.

Build Capability & Culture - Beyond the numbers, this role is about building a new commercial mindset. You'll help embed a culture of confident negotiation, strategic thinking, and continuous improvement - supporting our ambition to become a more agile, data-driven organisation.

This role is based in Nuneaton, and may be occasionally required to travel to other locations of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office

The Person:

What skill you'll need to succeed:

• Strong background in category management, buying, or procurement (essential)
• Proven experience in supplier negotiations and understanding of commercial trading terms
• Confident working with data and financials, including P&L (desirable)
• Skilled in influencing stakeholders, using storytelling and data to drive decisions
• Comfortable managing multiple priorities and working cross-functionally
• Experience in shaping value chains and delivering commercial outcomes

You'll bring solid experience in buying, category management, or procurement, with a strong grasp of supplier negotiations and commercial trading terms. You'll be confident working with data and financials, influencing decisions through storytelling and insight, and managing multiple priorities across senior stakeholders.

WHAT WE OFFER:

Wellbeing & Lifestyle Benefits

• We offer a strong salary package and are happy to discuss how it aligns with your experience and the value you'd bring.
• Health Cash Plan
• Life Assurance
• Private Virtual GP
• FREE at-home blood test kit
• Holiday Purchase option
• Pension Contribution
• Access to 'Wellhub' with gyms, studios and wellbeing apps

Discounts & Savings

• 25% Colleague Discount with FREE Next Day Delivery
• Exclusive Discounts from a wide range of partners
• £/€50 Annual Product Allowance to spend in store

Learning & Development

• Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
• AND MORE!

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).