Senior Commercial Finance Broker

Tide; United Kingdom; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Business Finance Specialist to join their dynamic Sales Team. This role involves engaging with small business customers to understand their finance needs and match them with suitable products and lenders, ensuring a 5 Star experience. The ideal candidate will have a strong background in commercial finance, excellent communication skills, and a passion for customer service. You'll thrive in a flexible work environment that values collaboration and innovation, contributing to the success of small businesses across the UK. Join a team that celebrates diversity and fosters a culture of inclusivity.

Benefits

Flexible working options

Share options

Group Life Insurance

Health Insurance

25 days holiday

Learning and Development budget

Cycle to Work scheme

Spacious office with snacks

Enhanced family-friendly leave

Sabbatical leave

Qualifications

• Proven track record in commercial finance and sales roles.
• Strong ability to build relationships and articulate finance options.

Responsibilities

• Manage small business customers through their application process.
• Build relationships with commercial lending partners.
• Maintain accurate information on prospects in Salesforce.

Skills

Communication Skills

Interpersonal Skills

Analytical Skills

Customer Service

Sales Experience

Attention to Detail

Education

Experience in Commercial Finance

Tools

Salesforce

Job description

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM

Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service.

ABOUT THE ROLE

Some of the things you’ll be doing:

• Contact, engage and manage our Small Business customers through their application process
• Build and nurture working relationships with our commercial lending partners
• Become confident in articulating the Funding Options proposition and service
• Building on your extensive knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
• Confidently articulating the different finance options available to customers across multiple business finance product classes
• Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
• Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
• Keeping up to date on industry trends, market & competition.
• Actively share stories and successes to the wider organisation through relevant comms channels.

WHAT WE ARE LOOKING FOR

We are looking for an experienced Business Finance Specialist (Commercial Finance Broker) to join our Sales Team and help as many customers as possible access the right finance, through effective conversations - Taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need…. giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service.

As this is a senior position within our sales team, we are looking for somebody experienced in this space with a demonstrable track record of success who will be able to hit the ground running.

What makes you a great fit:

• Ideally you will already be working for a Commercial Finance Brokerage or have experience of Commercial Finance in a customer facing sales role
• You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets
• You’ll have excellent communication and interpersonal skills
• You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
• You’ll be obsessive about delivering the highest level of customer service
• You will be extremely well organised and analytical and work well under pressure
• You can troubleshoot issues quickly and effectively
• You will be able to engage and quickly establish strong working relationships
• You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution.

WHAT YOU’LL GET IN RETURN

• Flexible working options
• Share options
• Group Life Insurance
• Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
• 25 days holiday with the ability to buy extra days
• 3 days for L&D or volunteering time off per year
• We invest in your development with a £1,000 professional L&D budget per year
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
• Spacious brand-new office near Old Street with an all-day snacks bar
• Enhanced family-friendly leave
• Sabbatical leave

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.