About Data at Holland & Barrett
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we're the largest health & wellness retailer in Europe and a globally trusted brand. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people worldwide.
Our Analytics organisation is structured into five verticals: four embedded analytics areas aligned to key business functions, and a central Business Intelligence team focused on cross-functional reporting and performance enablement. Together with our Data Engineering and Data Science colleagues, we make data a strategic lever to achieve H&B's goals.
As a Senior Commercial Analyst in the Core Business Analytics team, you'll support one of our flagship categories: VHMS, Food & Sports, or Beauty. You'll act as a strategic analytics partner to stakeholders across Commercial, Trading, Category, and Digital, delivering insights that influence pricing, promotions, product performance, and customer value.
The Role
Key Responsibilities
- Lead analytics delivery for supplier performance, commercial contribution, and terms agreement tracking.
- Partner with Supplier Terms, Category, and Commercial stakeholders to evaluate deal outcomes and supplier impact.
- Build dashboards in Metabase to monitor supplier-level performance, agreement effectiveness, and compliance.
- Create analytics which demonstrate commercial optimisation opportunities & targets.
- Write clean, efficient SQL to analyse data across trading, rebate, promotional, and category-level metrics.
- Deliver insights that support negotiations, supplier scorecards, and performance reviews.
- Own analysis of agreement value, rebate accuracy, and deal profitability.
- Contribute to development of tools that track supplier performance over time and model commercial scenarios.
- Collaborate cross-functionally with BI Developers, Embedded Analysts, and Supplier Performance teams to deliver end-to-end data products.
- Mentor mid-level analysts and help strengthen capability across the Commercial Ops analytics team.
- Work with a modern data stack, including Redshift, BigQuery, Matillion, and Retool.
Location: This is a hybrid role based in Nuneaton or London, with the requirement to be in the office at least two days per week.
The Person
What We're Looking For
- SQL expertise: Confident writing advanced queries, transforming complex data, and optimising performance.
- Commercial acumen: Deep understanding of category and trading levers such as margin, pricing, and promotional ROI.
- Stakeholder leadership: Comfortable working with Heads of and Directors in Commercial, Trading, and Category teams.
- Communication: Explains complex findings clearly to non-technical audiences and adapts insight to the business context.
- Delivery ownership: Independently leads high-impact projects from discovery through to implementation.
- Visualisation skills: Designs clean, usable dashboards in Metabase (or experience with equivalent tools like Tableau, Looker, PowerBI).
- Team contribution: Mentors others, shares knowledge, and strengthens team delivery through feedback and collaboration.
- Education & Experience: You have a degree in a quantitative field such as Mathematics, Statistics, Economics, or Engineering, and 4-6 years of experience in analytics—preferably with exposure to commercial, retail, or trading environments.
Benefits
- Technology Incentive Scheme - we offer different bonus schemes for all grades in Technology, starting at 10%.
- Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
- Career progression
- Pension company contribution
- Your wellbeing is paramount so you can get away and take 28 or 33 Days Holiday per year.
- Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
- Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
- Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
- We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.
- Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
- We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
- And many more!
Our Recruitment Process:
Our selection process is designed to be thorough, transparent, and aligned with the role. It includes:
- A short Coderbyte assessment to evaluate core technical and analytical skills
- Role-specific questions to understand your approach to relevant challenges
- An interview with the Hiring Manager to explore your experience and motivations
- A case study to demonstrate problem-solving and strategic thinking
- A follow-up review to delve deeper into your insights and approach
- Short conversations with team members to assess team fit and working style
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