Senior Cloud Platform SRE & Observability Lead

NICE; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

NICE in Southampton is seeking a Site Reliability Engineer with over 6 years of experience in SRE. The role entails managing production systems and developing automation solutions to enhance performance and reliability. Candidates must have expertise in Azure, Kubernetes, and a background in programming/scripting. Successful applicants will collaborate closely with DevOps teams, optimizing systems, and ensuring top-tier service for clients. This position represents a significant opportunity to contribute to cutting-edge cloud solutions.

Qualifications

• Must have 6+ years of experience in Site Reliability Engineering.
• Excellent technical, analytical, and troubleshooting skills required.
• Significant experience in programming/scripting (Python, PowerShell, C#).

Responsibilities

• Lead investigations into root cause outages and performance issues.
• Develop automation of low-value tasks.
• Collaborate with teams to establish SLOs, SLAs, and error budgets.

Skills

Site Reliability Engineering

Technical and analytical skills

Experience with Azure cloud

Programming or advanced scripting

Monitoring and alerting platforms

Tools

Kubernetes

ElasticSearch

Bicep/Terraform

Grafana

Prometheus

Job description

NICE in Southampton is seeking a Site Reliability Engineer with over 6 years of experience in SRE. The role entails managing production systems and developing automation solutions to enhance performance and reliability. Candidates must have expertise in Azure, Kubernetes, and a background in programming/scripting. Successful applicants will collaborate closely with DevOps teams, optimizing systems, and ensuring top-tier service for clients. This position represents a significant opportunity to contribute to cutting-edge cloud solutions.