Senior Cloud Operations Engineer

JR United Kingdom; Southampton; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading tech recruitment agency is seeking a Senior Cloud Operations Engineer in Southampton. This full-time role involves supporting complex cloud issues, troubleshooting, and collaborating with product teams. Candidates should have over 5 years of cloud support experience, strong SQL skills, and familiarity with PowerShell and Microsoft Azure. The position offers the chance to work on impactful technical challenges in a dynamic environment.

Qualifications

• 5+ years of cloud support experience in a technical role.
• Strong SQL skills for data analysis and report creation.
• Working knowledge of PowerShell scripting.
• Understanding of C# for troubleshooting and advising.
• Hands-on experience with Microsoft Azure or other cloud environments.
• Familiarity with APIs (REST/SOAP) and SOA applications.
• Strong problem-solving skills; methodical approach.
• Excellent communication skills - written and verbal.

Responsibilities

• Providing advanced support for complex technical issues.
• Troubleshooting production and test system issues.
• Scripting solutions and automating tasks.
• Simulating customer issues for detailed root cause analysis.
• Collaborating with Cloud Ops and R&D teams.
• Improving internal processes through tooling and knowledge-sharing.

Skills

Cloud support experience

SQL skills

PowerShell scripting

Understanding of C#

Hands-on experience with Microsoft Azure

Familiarity with APIs

Diagnostic and problem-solving skills

Excellent communication skills

Job description

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Senior Cloud Operations Engineer, southampton

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Client:

Spectrum IT Recruitment

Location:

southampton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

14.08.2025

Expiry Date:

28.09.2025

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Job Description:

Senior Applications Engineer - C#, SQL, Azure

On-site | Hedge End, Hampshire | Full-time | Permanent
Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the UK and US criminal justice systems.
We're looking for a Senior Advanced Support Engineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform.
What You'll Be Doing

• Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams
• Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis
• Scripting solutions and automating tasks using PowerShell and similar tools
• Simulating customer issues in local/test environments for detailed root cause analysis
• Collaborating with the Cloud Ops and R&D teams to deliver fixes, tools, and documentation
• Helping improve internal processes and response times through tooling and knowledge-sharing
• Supporting the UK customer base with occasional flexibility to liaise with US counterparts

What We're Looking For

• 5+ years of cloud support experience in a technical role
• Strong SQL skills for data analysis and report creation
• Working knowledge of PowerShell scripting (report automation, system tasks)
• Understanding of C# (not necessarily coding, but enough to troubleshoot and advise)
• Hands-on experience with Microsoft Azure or other cloud environments
• Familiarity with APIs (REST/SOAP) and SOA applications
• Strong diagnostic and problem-solving skills; methodical approach
• Excellent communication skills - written, verbal, and collaborative
• Eligible for security clearance

If you're a problem-solver who thrives on digging deep into technical challenges and wants to join a team that's building something globally meaningful, we'd love to hear from you.
Hit apply to upload your CV

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.