Senior Cloud Engineer (Microsoft)

TieTalent; Essex; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in the technology sector is seeking a Senior Cloud Engineer to enhance their IT infrastructure and support the Microsoft Technology Stack. This mid-senior level position involves working with cloud solutions and IT governance to ensure operational excellence and security. Ideal candidates will have knowledge of Azure and ITIL v4, with opportunities for professional growth in a dynamic environment.

Qualifications

• Experience in similar roles is advantageous but not required.
• Deep understanding of O365, Autopilot, Defender, Intune & SSO is a plus.

Responsibilities

• Support Microsoft Technology Stack through IT Change and troubleshooting.
• Work with Systems Architect to design and maintain cloud solutions.
• Ensure security best practices and disaster recovery plans are followed.

Skills

Azure

Power Platforms

M365

ITIL v4

Android

CompTIA certifications

Education

Relevant apprenticeship or higher education

Job description

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About

We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will report to our Platform Manager, assisting with our bespoke award-winning IT system. This role is fundamental to our growth and success.

Responsibilities

1. Support and enable the Microsoft Technology Stack through IT Change, troubleshooting IT problems following ITIL v4 guidelines in a secure environment.
2. Support our technical environment, including Microsoft technologies, Meraki, SaaS solutions (including our bespoke workshop management system), and Single Sign-on (SSO).
3. Work with the Systems Architect to design, implement, and maintain cloud and network solutions.
4. Assist with IT Change/Problem Management, resolving hardware, software, and network issues promptly.
5. Support IT governance, ensuring security best practices and disaster recovery plans are followed.
6. Maintain detailed documentation for system configuration, procedures, and troubleshooting.
7. Provide advanced troubleshooting and problem-solving skills across IT areas.
8. Guide and support the wider IT team on infrastructure design and build.
9. Raise concerns, risks, and cyber incidents to IT leadership.
10. Provide information on system/device performance and error logs.
11. Collaborate with Helpdesk to resolve incidents and process service requests.

Minimum Knowledge and Skills

• Azure, Power Platforms, M365, Entra ID, ITIL v4, Android, CompTIA certifications.
• Relevant apprenticeship or higher education.
• Experience in similar roles is advantageous but not required; deep understanding of O365, Autopilot, Defender, Intune & SSO is a plus.

Nice-to-Have Skills

• Azure, Android, Intune, SSO, location: Stansted, England.

Work Experience

• DevOps, Cloud Architect, Systems Administrator.

Additional Details

• Languages: English.
• Seniority level: Mid-Senior level.
• Employment type: Full-time.
• Job function: Engineering and IT.
• Industries: Technology, Information, Internet.