Senior Cloud Engineer

Talentify; Glasgow; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior Cloud Engineer to enhance their contact center solutions using advanced AWS technologies. This role involves developing, testing, and deploying innovative cloud-based solutions, with a focus on Amazon Connect and various AWS services. You will collaborate with a talented team, gaining hands-on experience with cutting-edge technologies while troubleshooting and resolving technical challenges. This is a fantastic opportunity to grow your skills in a supportive environment that values collaboration and innovation.

Qualifications

• Basic understanding of cloud computing and contact centre concepts.
• Exposure to AWS services and architecture.

Responsibilities

• Develop, test, and deploy components of contact center solutions.
• Utilise AWS services to support contact centre solution development.

Skills

Cloud Computing

AWS Services

Problem-Solving

Analytical Skills

Attention to Detail

Tools

Python

JavaScript

Job description

Job Title: Senior Cloud Engineer

My client, a renowned healthcare provider, is seeking a talented Senior Cloud Engineer / Amazon Connect Engineer to contribute to the development and implementation of contact center solutions. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services.

Responsibilities

1. Develop, test, and deploy components of contact center solutions under the guidance of senior engineers and architects.
2. Utilise knowledge of AWS services such as Lambda, DynamoDB, S3, SNS, Lex, Bedrock, API Gateway, and Pinpoint to support contact centre solution development.
3. Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing.
4. Learn and utilise AWS CDK for infrastructure as code to streamline deployment processes.
5. Troubleshoot and resolve technical issues.
6. Continuously expand knowledge of Amazon Connect, AWS services, and contact centre technologies.

Essential Skills

• Basic understanding of cloud computing and contact centre concepts.
• Exposure to AWS services and architecture.
• Strong problem-solving and analytical skills.
• Attention to detail and ability to follow instructions.

Additional Skills & Qualifications

• Experience with scripting languages such as Python and JavaScript.
• Experience with performance and load testing of managed services.

Work Environment

The role involves working with advanced AWS technologies, focusing on developing cloud-based contact centre solutions. The environment encourages collaboration and innovation, providing opportunities for growth and learning.

Job Details

• Location: Glasgow, UK
• Rate/Salary: 500.00 - 600.00 GBP Daily
• Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group").