Senior Clinical Support Worker - Endoscopy

University Hospital of North Midlands NHS Trust; Stafford; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust is seeking a Senior Clinical Support Worker for the Endoscopy unit. The role involves assisting in specialised care, supporting RN supervision, and ensuring readiness of procedure rooms. Cross-site work across the three sites may be required.

The post requires NSW training compliance, Statutory/Mandatory training, and JETS workforce competencies. A Care Certificate or NVQ/QCF Level 3 in Care is preferred, with NHS experience and Endoscopy

Qualifications

• 12 months experience in a professional contract as a Healthcare Assistant or equivalent.
• Experience in Endoscopy.
• NHS experience.
• Maths & English Level 1 (GCSE) or overseas equivalent.
• Care Certificate or must complete within 12 weeks of commencing employment.
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful.

Responsibilities

• Accurately monitor, record and report variations in vital signs to the Registered Nurse.
• Support with admission and discharge processes in Endoscopy units and work across areas as needed.
• Perform blood glucose monitoring and report results to the Registered Nurse.
• Carry out urinalysis and pregnancy testing and report results.
• After training, competently remove peripheral cannula.
• Ensure procedure rooms are prepared for procedures in a timely manner.
• Assist with preparation for JAG and CQC visits.
• Support induction and training of new Endoscopy staff.
• Provide and receive routine information requiring tact and persuasive skills.
• Maintain clear written and oral communication within the multidisciplinary team.
• Ensure confidentiality is maintained.
• Report any relevant patient information promptly.
• Deliver health education relevant to Endoscopy and follow policies.
• Contribute to patient feedback initiatives in the department.
• Complete a training framework related to Endoscopy.

Skills

Endoscopy experience

NHS experience

Healthcare Assistant experience

Education

Maths & English Level 1

Care Certificate

NVQ/QCF Level 3 in Care/Equivalent

Job description

University Hospital of North Midlands NHS Trust

Senior Clinical Support Worker - Endoscopy

The closing date is 28 October 2026

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

To ensure clarity of accountability, scope of practice and professional responsibilities, the Trust does not normally appoint individuals holding active NMC or HCPC registration into Band 2 Clinical/AHP Support Worker or Band 3 Senior Clinical/AHP Support Worker roles. Registered nurses and Allied Health Professionals interested in joining UHNM are encouraged to explore our registered professional opportunities, which are advertised regularly across the Trust.

Pre-interview test

At the start of your interview time slot, you will be required to sit the UHNM Maths & English test (Total of 6 questions) and need to gain 6/6 to proceed to the formal interview.

You will have 15 minutes to complete the test. If a candidate has any additional needs which includes learning difficulties such as dyslexia, the time can be doubled to 30 minutes. If this is the case, you will need to let the interview panel know prior to your test starting that additional time is required.

Please bring evidence of your Maths and English qualifications to your interview, this can be GCSEs, Functional Skills or overseas equivalent certificates. For overseas qualifications please bring an ECCTIS comparability statement showing UK comparability.

Main duties of the job

If you have a Care Certificate or NVQ/QCF Level 3 in Care/Equivalent qualification, please bring this in addition to the above.

The Endoscopy Support Worker will assist in the provision of specialised care within the clinical area.

The post holder will be responsible for a range of clinical, non clinical and clerical support tasks under the supervision of the Registered Nurse working within their scope of practice.

The role is key to the delivery of excellence in care and service improvement and requires effective communication skills as well as collaborative working as part of the Multidisciplinary Team.

The role will require the post holder to ensure they are kept up to date with all Statutory and Mandatory training and to undertake specific training relating to Endoscopy including the JETS workforce competencies.

The ideal candidate will have good communications skills and work as part of the wider team.

The post holder will be responsible for a range of clinical, non clinical and clerical support tasks under the supervision of the Registered Nurse working within their scope of practice.

Cross site working across any of the 3 sites may be needed.

About us

In relation to Band 3 Senior Clinical Support Worker roles, we are currently able to recruit successfully from the domestic labour market and have a sufficient pool of suitably qualified and appointable candidates. As a result, visa sponsorship is not available for this role at this time. This position is kept under regular review and may change in the future should labour market conditions or service requirements alter.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across three sites, Royal Stoke in Stoke-on-Trent, CDC Hanley and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co‑created by or staff, patients and carers, and that unite us as a Trust.

Job responsibilities

• Accurately monitor, record and report variations in vital signs of patients in their care to the Registered Nurse.
• Support with the admission and discharge process of patients within the Endoscopy units. The post holder will be required to work in different areas of the Endoscopy
• Undertake blood glucose monitoring and accurate reporting of the results to the Registered Nurse.
• Undertake urinalysis and pregnancy testing and accurate reporting of the results to the Registered Nurse.
• Following training and supervision the Endoscopy Support Worker will be competent in the removal of peripheral cannula.
• The Endoscopy Support Worker will be responsible for ensuring the procedure rooms are prepared ready for procedures in a timely manner.
• Participate with preparation for JAG and CQC visits.
• Support with the induction and training of new staff to the Endoscopy Units
• The post holder will be required to provide and receive routine information requiring tact or persuasive skills.
• Maintain good standards of communication both in written and oral form within the multidisciplinary team.
• Maintain excellent communication with patients, relatives and members of the multidisciplinary team regarding all aspects of care, demonstrating a variety of communication skills in accordance with the client group.
• Ensure that all barriers to understanding are overcome by using different strategies including verbal and nonverbal communication.
• Ensure confidentiality is always maintained
• The post holder will ensure prompt reporting of any relevant information regarding patients or unit users including observation of progress or deterioration in the patients condition.
• Provide and promote health education specific to the clinical area and in line with local and national policies and guidance.
• Participates in the promotion and collation of patient feedback within the department.
• NVQ Level 3 or working towards this qualification.
• The post holder will be required to have a higher level of knowledge which is evident based in line with Trust and National Guidance of best practice.
• Ensure compliance with Statutory and Mandatory training.
• Participate in training, supervision and assessment of competences to undertake designated clinical duties.
• Undertakes a range of delegated duties clinical care duties relevant to the specific clinical area.
• Complete a training and competency framework related to Endoscopy practice.
• To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process.

Person Specification

Experience

• 12 months experience in a professional contract as a Healthcare Assistant or equivalent
• Experience in Endoscopy
• NHS experience

Qualifications

• Maths & English at Level 1 (GCSE Grade 2-3, D-F or equivalent) For overseas qualifications they must have an ECCTIS statement showing UK comparability.
• Care Certificate or must complete within 12 weeks of commencing employment
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust

£25,760 to £27,476 a yearPer Annum, Pro Rata