Senior Clinical Support Worker

UHNM; Stafford; Hybride; GBP 23 000 - 29 000; Plein temps

Résumé du poste

University Hospitals of North Midlands NHS Trust is seeking compassionate Clinical Support Workers to join our teams at Royal Stoke and County Hospital. You will support the nursing team, uphold patient dignity and safety, and assist in peri-operative care according to care plans.

Applicants should have GCSEs, Care Certificate, and relevant care experience. For overseas qualifications, ECCTIS compatibility may be required. Visa sponsorship is not available for this role at this time.

Qualifications

• GCSEs or equivalent certificate for Maths and English.
• Care Certificate must be completed.
• NVQ/QCF Level 3 in Care or equivalent qualification.
• IELTS or OETS accepted for overseas applicants.

Responsabilités

• Collect patients from wards for theatres.
• Maintain patient dignity at all times.
• Offer support and reassurance during transfers.
• Participate in the surgical safety checklist.
• Complete circulating duties including pre-, peri- and post-operative swab/instrument counts.
• Ensure theatres and equipment are stocked, clean and ready for lists.
• Take clinical observations and urine analysis.
• Prepare instrumentation for daily workload.
• Demonstrate safe working practices and complete mandatory training.

Formation

GCSEs or equivalent (Maths & English)

Care Certificate

NVQ/QCF Level 3 in Care/Equivalent

IELTS or OETS (for overseas applicants)

Description du poste

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

In relation to Band 3 Senior Clinical Support Worker roles, we are currently able to recruit successfully from the domestic labour market and have a sufficient pool of suitably qualified and appointable candidates. As a result, visa sponsorship is not available for this role at this time. This position is kept under regular review and may change in the future should labour market conditions or service requirements alter.

Important information for applicants: To ensure clarity of accountability, scope of practice and professional responsibilities, the Trust does not normally appoint individuals holding active NMC or HCPC registration into Band 2 Clinical/AHP Support Worker, Band 3 Senior Clinical/AHP Support Worker or Band 4 AHP Support Worker/Technician roles. Registered nurses and Allied Health Professionals interested in joining UHNM are encouraged to explore our registered professional opportunities, which are advertised regularly across the Trust.

Main duties of the job

Are you compassionate, reliable, motivated & ready for a challenge?

If so, we are looking to recruit motivated & enthusiastic CSWs to join our dynamic & friendly teams & provide safe & supportive care to patients, relatives & their loved ones. In this post you would be responsible for providing fundamental elements of patient care as directed by the qualified nursing/midwifery team to ensure our patients receive the highest standard of dignified & respectful care, in accordance with their care plans. We are looking for people who are compassionate & feel passionately about providing a level of care they would wish for their family & friends.

• Collect patients from wards for theatres.
• The patients’ dignity is maintained at all times.
• The patient is offered appropriate support and reassurance during the transfer or move, in a manner sensitive to there needs and concerns.
• Participate in the surgical safety checklist
• Complete circulating duties including pre, peri and post operative swab needle and instruments counts
• Ensures all equipment is maintained and kept clean, stocked up and ready for use, ensuring lean methodology and stock rotation is completed.
• Cleans and tidies the environment.
• Undertake patient observations, urinalysis and other required checks
• Prepare equipment for medical and nursing staff for procedures
• Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Please note the University Hospitals of North Midlands (NHS) Trust, do not pay travel expenses for candidates. Teams interviews will not be undertaken for this post

Detailed job description and main responsibilities

Please see above job overview, main responsibilities, job description and person specification. Circulating duties within STS. There may be a requirement for you to work within the operating theatres or in our other unit which is the Modular Hand unit. There are times we may be expected to work at Royal Stoke.

You will support the registered staff within the department, and undertake the following;

• Participate in WHO safety checklist
• Peri-operative swab needle and instrument counts
• Prepare instrumentation and consumable items for the daily workload, ensuring stock rotation is completed
• Ensure theatres are stocked and ready for the operating lists
• Taking Clinical Observations and Recording
• Glucose Monitoring
• Urine Analysis (Strip)
• Support and Assist New Staff- Buddy System/Care Certificate Supervisor
• Report risks as appropriate

This list is not exhaustive.

We currently work Monday to Saturday and will be working from 8am to 6pm on each of those days. You will be expected to work within those shift times.

• GCSE’s or equivalent Certificate for Maths and English, equivalent to current Level 4/ C or level 2 functional skills Maths/English.
• If you have completed your qualifications overseas you must apply or provide a ECCTIS compatibility statement
• Completed Care Certificate
• 12 Months Care Experience

Although it may seem frustrating if you have completed a degree in the UK or other professional qualifications our policy states we must have GCSE’s or equivalent as part of the requirements for this role.

Person specification

Experience

• NHS experience
• Theatre Experience /Ambulatory Care

Qualifications

• Numeracy/Literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent) IELTS or OETS (Overall score of C1) accepted for overseas applicants (Level 7 in Listening/speaking/reading & Level 6.5 in Writing)
• Care Certificate or must complete within 12 weeks of commencing employment
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
  As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.