Senior Clinical Service Manager, Virtual Ward & Urgent Care

HCRG Care Group; United Kingdom; Remote; GBP 52,000 - 63,000; Full time

Benefits offered by this job

NHS Pension

Discounts via My Reward Hub

Salary on demand

Job summary

HCRG Care Group is seeking a Clinical Service Manager to provide strategic, operational and clinical leadership across the Swale Virtual Ward and Urgent Community Response services in the UK. The role focuses on delivering high-quality care closer to home while preventing avoidable admissions.

You will lead Advanced Clinical Practitioners, Registered Nurses and HCAs, driving service development, governance and patient safety within a collaborative health and social care system.

Qualifications

• Must have strong clinical leadership skills and operational management experience.
• Experience delivering service redesign and complex change across community health settings.
• Excellent stakeholder management and partnership-working abilities.

Responsibilities

• Provide visible strategic, operational and clinical leadership across Virtual Ward and UCR services.
• Lead multidisciplinary teams and maintain safe, effective day-to-day delivery.
• Develop integrated community pathways to support admission avoidance and early discharge.
• Collaborate with acute hospitals, primary care, ambulance services and social care to create seamless patient pathways.
• Monitor performance, outcomes and patient experience with a focus on continuous improvement.
• Lead workforce planning, recruitment and budget management within the service.

Skills

Leadership & strategic thinking

Collaboration

Clinical governance

Analytical decision-making

Education

Master's degree

Advanced Clinical Practice qualification

Independent Non-Medical Prescribing

Job description

HCRG Care Group is seeking a Clinical Service Manager to provide strategic, operational and clinical leadership across the Swale Virtual Ward and Urgent Community Response services in the UK. The role focuses on delivering high-quality care closer to home while preventing avoidable admissions.

You will lead Advanced Clinical Practitioners, Registered Nurses and HCAs, driving service development, governance and patient safety within a collaborative health and social care system.