Senior Clinical Analyst - Acute Care

TN United Kingdom; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Clinical Analyst to enhance patient care through innovative IT solutions. This role involves supporting live applications, managing enhancements, and providing expert advice to clients. With a focus on healthcare IT, you'll work in a hybrid environment, balancing office presence with remote flexibility. Join a team that values diversity and offers career progression, along with a supportive work culture and comprehensive benefits. If you're passionate about improving healthcare through technology, this opportunity is perfect for you.

Benefits

Flexible Benefits

Private Healthcare

Pension Plan

Holiday Entitlement

Various Discounts

Qualifications

• Experience with electronic healthcare records, preferably Meditech.
• Familiarity with ITIL and ITSM services for end-user support.

Responsibilities

• Support and maintain live applications, ensuring requests are handled per standards.
• Advise on security, licensing, and disaster recovery.

Skills

Electronic Healthcare Records (Meditech)

ITIL

ITSM Services

Business Analysis

Effective Communication

Problem Solving

Job description

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Senior Clinical Analyst - Acute Care, London

Client: London Bridge Hospital

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f2afe5dce034

Job Views: 5

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Senior Clinical Analyst - Acute Care

Location: 1 London Bridge - Hybrid, 2 days a week in the office

Type: Permanent

HCA Healthcare UK's Information Technology Group (ITG) manages healthcare IT across hospitals, clinics, outpatient centres, laboratories, and related businesses.

The ITG Enterprise Systems Department includes teams for Business Systems, Clinical Systems, and Oncology and Diagnostic systems. Responsibilities include managing change requests, developing solutions to improve patient care, and transitioning solutions from project to support. This role is part of the Acute Care Services team within the department.

Responsibilities:

• Support and maintain live applications, ensuring support requests are handled per standards.
• Maintain procedures and documentation for application support.
• Manage application enhancements to improve performance.
• Advise on security, licensing, upgrades, backups, and disaster recovery.
• Provide expert advice to address client needs.
• Assess risks of changes and coordinate updates.
• Investigate business situations and recommend improvements.
• Implement new and changed services and features.

Qualifications:

• Experience with electronic healthcare records, preferably Meditech.
• Familiarity with ITIL and ITSM services, delivering end-user IT support.
• Experience with healthcare system upgrades, troubleshooting, and project roles.
• Business analysis, software utilization, and feature development experience in healthcare IT.
• Sensitivity to patient care concerns.
• Ability to meet deadlines and solve problems analytically.
• Effective communication skills, both written and oral.
• Self-motivated team player.

Why HCA UK?

Founded over 50 years ago, HCA is a leading healthcare provider investing heavily in technology and facilities. We offer career progression, flexible benefits, and a supportive work environment, including holiday entitlement, private healthcare, pension, and various discounts.

Diversity and Inclusion

We prioritize inclusion, respect, and equal opportunities, offering flexible working and adjustments to support our staff and patients.