Senior Client Solutions Manager - Influencer Marketing (Freelance) | UK

Kyra; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Kyra in London (Hybrid) is seeking an experienced account lead for one of its largest global enterprise accounts. You will manage 12+ sub-brands across multiple regions, ensuring delivery remains tight, clients satisfied, and the flagship program runs on time and within margin.

You will orchestrate cross-functional teams, translate data into strategy with AI, own end-to-end delivery from onboarding to post-campaign analysis, and build trusted relationships with stakeholders at all levels to

Qualifications

• 8+ years in influencer or creator marketing.
• Experience servicing enterprise accounts at scale with multi-stakeholder coordination.
• Exceptional organisation, high-volume comms across regions.
• Self-starter with entrepreneurial mindset and proactive learning.
• Fluent in TikTok and hands-on campaign execution.
• Comfort using AI tools for client summaries and analysis.

Responsibilities

• Manage global account across 12+ sub-brands and regions.
• Lead cross-functional teams: creative, paid media, partnerships.
• Own delivery end-to-end: onboarding, timelines, budgets, scope.
• Translate data into executive recommendations using AI.
• Provide post-campaign analysis and performance narratives.

Skills

Influencer marketing

Enterprise accounts

Campaign management

Cross-functional leadership

TikTok expertise

AI in marketing

Tools

Asana

Airtable

Slack

Job description

About Kyra

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.

About Kyra

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.

London (Hybrid)

Competitive, dependent on experience

The Opportunity

You will be work on of one of Kyra's largest and most complex global enterprise accounts: a fast-moving, multi-category consumer brand with 12+ sub-brands, 35+ active stakeholders, and campaigns running simultaneously across multiple regions.

Your job is to keep delivery tight, keep the client happy, and be a safe pair of hands on a flagship account. This is not about growing or expanding the account. The commercial relationship is locked in. The job is world-class servicing at enterprise scale.

What You'll Do

• Work on the global account relationship across 12+ sub-brands and multiple regions. Stay organised across a volume of comms, briefs, and stakeholders that is genuinely unusual.
• Orchestrate cross-functional teams: creative, paid media, creator partnerships, and product. You are the connective tissue. If something drifts, you see it early and fix it.
• If something drifts (performance, scope, relationship, or timeline) you see it early and fix it. No surprises. Steady, organised ownership.

Co‑own the Relationship

Work on client relationships across product launches, seasonal campaigns, and always‑on programmes. Multi‑thread across their teams. Build trust at every level. Have direct conversations when performance needs to improve.

Turn Insight into Strategy

Translate campaign data into clear, executive‑level recommendations using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.

Work On Delivery End‑to‑End

Lead client onboarding for new briefs: build decks, verify SOW accuracy, coordinate internal teams, demo the platform. Manage timelines, scopes, budgets, and execution across our full product suite, including Always‑On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. With 6+ briefs running simultaneously, operational precision is everything. Keep work on‑brand, on‑time, and within margin.

Protect & Grow Revenue

Lead post‑campaign analysis: run internal post‑mortems, build PCA decks, present performance narratives. Work on exec‑ready reporting (QBRs/EBRs). Reporting should inform decisions, not just recap them.

Keep the System Tight

Keep tracking clean. Watch capacity. Fix what's inefficient. Make sure client feedback doesn't get lost. Feed client insights back into product development.

Feed Insight Back into Product

Surface client needs, pain points, and feature requests back into the product team. You are the closest person to how the client actually uses the platform.

What We're Looking For

• 8+ years in influencer or creator marketing
• Campaign execution experience. You have actually run creator marketing activations, not just managed client relationships from a distance.
• Enterprise account servicing at scale. Multi-stakeholder, high‑volume, complex. You have managed accounts with this many moving parts before.
• Exceptional organisation. The volume of comms, briefs, regions, and stakeholders on this account is unusually high. Getting lost is easy. You don't get lost.
• Self‑starter with an entrepreneurial mindset. You'll work on learning, build internal relationships proactively, and don't wait to be told what to do.
• Strong hands‑on campaign experience, with real fluency in TikTok.
• AI fluency, applied. Our platform is AI‑powered and you'll be expected to get up to speed fast and use it daily for client summaries, performance narratives, and campaign analysis. We're looking for people already comfortable using AI tools in their workflow, so the learning curve is the platform, not the concept.
• Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards.
• CPG or multi‑category consumer brand experience is a plus.
• Bonus if you're English and Spanish bilingual speaking.

You should be commercially sharp, operationally reliable, and able to speak confidently about the accounts you've managed.

Traits That Matter

Proactive. Organised. Adaptable. Self‑starting. Comfortable with ambiguity.

You don't wait for problems to land. You see them coming and act. You don't need rigid processes or hand‑holding. Tools, product, and ways of working evolve constantly here, and you thrive on that.

You're willing to say "I don't know" and go find out. You take feedback well. You build trust fast.

Nice to have

If you speak one of these languages - Spanish, French, German, Italian

What Success Looks Like

By Month 1: You have full context on all active sub‑brands, briefs, and stakeholders. You've built a strong working relationship with the Campaign Director and the internal pod. The client knows your name and trusts you to run things.

By Month 3: Delivery is running smoothly across all regions. You work on reporting and client comms without oversight. Post-campaign analysis is sharp and drives clear recommendations. Internal teams come to you, not around you.

By Month 6: The account is in better shape than when you arrived. Stakeholder satisfaction is high. Nothing has been dropped. Leadership trusts your judgement completely

Support

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