Senior Client Partner

Zealous Agency; Leeds; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Zealous Agency in Leeds is seeking a Senior Client Partner to own key client relationships, drive account growth and set long-term strategic direction for high-profile, purpose-driven organisations.

This strategic role focuses on relationship management, commercial performance and sector expertise, with hybrid working (minimum 2 days in the office) and opportunities to lead thought leadership and new business within GLAM, charity, higher education or public policy sectors.

Qualifications

• Senior client services professional with proven ability to grow client accounts.
• Experience in a digital agency environment.
• Strong communication and relationship-building skills.
• Comfortable presenting to clients and wider audiences.
• Strategic thinker with results-driven mindset.
• Experience managing multiple senior client relationships.
• Passionate about digital and the impact on purpose-driven organisations.

Responsibilities

• Build and develop trusted relationships with senior and C-level client stakeholders.
• Own account plans, retention and growth targets across a portfolio of key clients.
• Identify opportunities to grow accounts and develop new business within your sector.
• Act as a strategic consultant, ensuring digital activity aligns with wider organisational goals.
• Work closely with project managers and agency specialists to ensure delivery.
• Oversee account profitability, budgets and commercial performance.
• Develop sector expertise and become a trusted voice for clients.
• Represent the agency through conferences, webinars, networking and thought leadership.
• Support and mentor colleagues, helping build a client-centric culture.

Skills

Relationship building

Commercial acumen

Account management

Business development

Strategic consulting

Stakeholder management

Public speaking

Communication skills

Job description

Are you a senior client services professional who combines exceptional relationship-building skills with strong commercial instinct?

We’re working with an award-winning digital agency in Leeds to find a Senior Client Partner to join their growing team and help some of the UK's most respected purpose-driven organisations get more from digital.

This is a strategic client partnership role. You won't be managing the day-to-day delivery of projects – instead, you'll take ownership of key client relationships, account growth, commercial performance and long-term strategy.

What you'll be doing

• Build and develop trusted relationships with senior and C-level client stakeholders
• Own account plans, retention and growth targets across a portfolio of key clients
• Identify opportunities to grow accounts and develop new business within your sector
• Act as a strategic consultant, ensuring digital activity aligns with wider organisational goals
• Work closely with project managers and agency specialists to ensure exceptional delivery
• Oversee account profitability, budgets and commercial performance
• Develop deep sector expertise and become a trusted voice for clients
• Represent the agency through conferences, webinars, networking and thought leadership
• Support and mentor colleagues, helping build a strong client-centric culture

You'll ideally have strong experience within a digital agency in client services, account management or business development, with a proven track record of growing client accounts.

We're looking for someone who is:

• Commercially minded and confident owning revenue and profitability
• A natural relationship builder who can influence at senior level
• An excellent communicator with meticulous attention to detail
• Comfortable presenting to both clients and wider audiences
• Strategic, inquisitive and confident making decisionsExperienced managing multiple senior client relationships
• Passionate about digital and the impact it can have on purpose-driven organisations

Why this opportunity?

You'll be working with an agency that partners with leading UK universities, global museums, life-changing charities and organisations shaping how we understand the world.

You'll also have the opportunity to specialise within a sector – GLAM, charity, higher education or public policy – developing genuine expertise and becoming a recognised specialist.

Leeds | Hybrid – minimum 2 days in the office

Flexible and part-time working options also considered

If you're ready for a role where you can combine client relationships, commercial growth and strategic influence, we'd love to hear from you.