Senior Client Manager

DJH; Chester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading accounting firm in Chester is seeking a Senior Client Services Manager to manage a diverse client portfolio while leading and developing a dynamic team. The successful candidate will need to be ACA/ACCA qualified, have experience in a managerial role, and excel in client relations. This position offers competitive salary, flexible working options, and extensive development opportunities.

Benefits

Competitive salary

Generous holiday allowance

Flexible hybrid working

Fully funded study

Tailored learning and development

Company pension

Health MOTs

Mental health support

Social & community events

Qualifications

• Proven experience in a similar senior role.
• Practice experience as a Manager.
• Experience with owner-managed businesses.

Responsibilities

• Manage a vibrant client portfolio.
• Lead teams and oversee work production.
• Collaborate with directors to deliver services.
• Build long-lasting client relationships.
• Coach and develop team members.

Skills

ACA / ACCA qualification

Experience as a Manager

Tech-savvy

Strong leadership skills

Excellent communication skills

Education

Professional accounting qualification (ACA/ACCA)

Tools

CCH software knowledge

Job description

Senior Client Manager

Department: Accounts

Employment Type: Permanent

Location: Chester City

Description

At DJH, our people are our biggest asset. And no matter how much we grow, looking after our team will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.

By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.

Let’s talk about the role

As a Senior Client Services Manager, you’ll be fully immersed with our experienced accounts team, working with directors to provide great advice clients. Life will be fast paced, engaging, creative and rewarding.

It’s a great opportunity to develop and progress within a forward-thinking and fast-paced firm. You’ll:

• Manage and look after your own vibrant and diverse client portfolio.
• Cultivate long-lasting relationships becoming the go-to for clients.
• Lead a team, overseeing the production of the work to deliver a fantastic service.
• Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.
• Wow clients daily, getting to know their business to deliver great experience.
• Contributing to our growth by retaining existing clients and building relationships with potential new clients.
• Undertaking larger, more complex assignments with the support of the wider Accounts team.
• Reviewing processes and implementing more efficient ways of service delivery.
• Coach, develop and lead the accounts team and line reports.

Let’s talk about you and your skills…

Hungry for a new challenge, you’ll:

• Be ACA / ACCA qualified, with proven experience within a similar senior role.
• Have practice experience as a Manager.
• Have worked with a range, including owner-managed businesses.
• Be tech-savvy, with a knowledge of CCH desirable.
• Be a superb leader that energises those around you.
• Thrive in a collaborative and progressive environment.
• Love getting to know people and be a fantastic communicator.

Let’s talk benefits…

Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:

• Competitive salary
• Generous holiday allowance
• Flexible hybrid working
• Fully funded study
• Tailored learning and development
• Company pension
• Health MOTs
• Mental health support
• A fully loaded wellbeing, social & community calendar

You can read more about life at DJH here.

If you’re ready for a new challenge and this role with us as a Senior Client Services Manager sounds good, then what’s stopping you? Apply today!