Senior Client Manager

Searchability; Cheltenham; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

A leading technology consultancy is seeking a Senior Client Manager to join their National Security unit. This role involves building and maintaining client relationships, developing innovative solutions, and managing bidding proposals. Candidates must possess proven experience in client management within the National Security domain and hold enhanced UK security clearance. The position offers a flexible and hybrid working model with various benefits.

Benefits

Flexible working hours

Hybrid working model

Professional development budget

Regular team social events

Matched pension contributions

Comprehensive private healthcare package

Qualifications

• Proven experience in Client or Account Management within the National Security domain.
• Strong track record of developing and maintaining senior-level customer relationships.
• Excellent communication, problem-solving, and organisational skills.

Responsibilities

• Establish, develop, and own client relationships within the National Security sector.
• Work with internal technical teams to shape solutions aligned to client needs.
• Identify and develop new opportunities, translating customer problems into proposals.
• Lead and contribute to bid activity with high-quality responses.
• Maintain accurate forecasting and order intake responsibility.
• Collaborate with specialist teams for innovative solution delivery.

Skills

Client or Account Management experience

Developing senior-level customer relationships

Knowledge of public sector bidding

Communication skills

Problem-solving skills

Organisational skills

Job description

Senior Client Manager - National Security

Salary: £70,000 - £95,000 + Bonuses

Location: Gloucester and Cheltenham area

Clearance: Must hold enhanced DV / UKIC Clearance

Overview

We are seeking a Senior Client Manager to join our clients National Security business unit, working closely with customers to deliver mission-critical solutions that protect the nation. This role offers the opportunity to shape innovative solutions across areas such as Cyber, AI/Data Science, Cloud, DevOps/SRE, and Platform Engineering. You will play a key role in building trusted client relationships, shaping opportunities, and influencing long-term growth in a high-impact environment.

Responsibilities

• Establish, develop, and own client relationships within the National Security sector.


• Work with internal technical teams to shape solutions aligned to client needs and missions.


• Identify and develop new opportunities, translating customer problems into successful proposals.


• Lead and contribute to bid activity, ensuring high-quality responses to complex requirements.


• Maintain accurate forecasting and order intake responsibility for your customer area.


• Collaborate with specialist teams to ensure successful delivery of innovative solutions.

Required Experience

• Proven experience in Client or Account Management within the National Security domain.


• Strong track record of developing and maintaining senior-level customer relationships.


• Knowledge of the public sector bidding and procurement environment.


• Excellent communication, problem-solving, and organisational skills.


• Must hold the highest level of UK security clearance (enhanced DV / UKIC).

Benefits

• Flexible working hours (37.5-hour week) with options to structure your schedule.


• Hybrid working model – office and home-based flexibility.


• Professional development budget for training, certifications, and conferences.


• Regular team social events and a collaborative culture.


• Matched pension contributions and comprehensive private healthcare package.

How to Apply

Apply directly via the job advert with an up-to-date copy of your CV and contact details.